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Stephen Wade Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (211 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

We're always last minute and always with limited time. Stephen Wade (usually with the help of Les) always accommodates us. The service staff is always friendly and the actual service is always speedy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service on our old car was great. New car awesome

The staff was very helpful, they explained everything to us & we are very happy with our new car. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great sales and service

This is the 2nd time I have purchased a new car from Steven Wade Cadallic. The whole process was excellent both times. From sales to service, top notch all the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Sales and finance team

Everyone was amazing and helped me out with any and all questions and concerns. From sales to finance everyone did an amazing job and helped me get into the Equinox quickly and without any hiccups. I truly appreciate all the people involved in getting me set up in my new vehicle! They were all amazing!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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100% satisfied

Prompt, and friendly. Appreciated the courtesy ride home and back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Les always seeks the best outcome for us

Les always looks out for us and works until he finds the best alternative solution to our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service Great caring people!!

I stopped in to make an appointment to get an oil change and they took me right in. I mentioned I needed to be somewhere in a short period of time, they first said 1 hour but it was done in about 20 minutes, also done with a smile, that is what I call GREAT SERVICE thanks!! It was cute the attendant told me how great my car smelled just saying !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

Have always been treated good when I have taken my 2011 Cruze in for servicing. This time was the 100,000 mile service, lot of $ but they washed it up for me which was nice. David Ottesen has been the service advisory several times and has always been very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Stephen Wade Chevrolet Service Dept

The Stephen Wade Service Department is top-notch!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I went to Steven wade auto with the intent to buy. I was greeted by one of the salesman I told him what I was interested in , he then took me to the cars I was wanting to see. This salesman was very nice & professional. And very knowledgable he was very patient with me and was not pushy and let me browse the cars without any pressure. I ended up a proud owner of a 2015 Chevy Camaro ! I highly recommend Steven wade next time your in the market to buy a car , and say hello to Mitch for me !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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