Stephen Wade Cadillac

Always helpful and the team does a great job on my service requests and brings to my attention other items that may need to be considered. Love the waiting area and the amenities!

I went in to get a oil change but started looking to see what trucks they had is stock. They had one that I couldn't resist so I purchased it the next day. I had already purchased several vehicles from them and was very satisfied with their helpfulness and how they treated me.

Service was good staff very helpful work was done on time it was all good.

The service center was professional and worked well with me.

Good experience all the way around. We've bought several cars from them.

Your Service Techs are always friendly and try to get you in and out as soon as they can. I appreciate that.

First, let me just say how much I HATE car shopping!!! I loathe pushy salesmen and the endless task of looking at different cars. Thanks to the fact that the Stephen Wade dealerships all have website. We were able to look at their inventory online. Thus, skipping the endless walking of the lots! After perusing the websites when it was convenient for us, we called to make sure that it was still available. The lady I spoke with said that it will definitely be there for us to look at and test drive when we come in. When we went in, they had sold the car we were interested in. Luckily, they had a similar car and were willing to give us the same incentives as the car we originally wanted. We worked with Brad Moon. He was very friendly and definitely not pushy! Which was a really nice! Unfortunately, it took a very long time to actually buy the car! We arrived just after 9am and left with our new car around 12:30. And after having our car for a couple days, we noticed that the tint on all the windows had air bubbles all over. We currently have it scheduled to be fixed. Overall, these guys are good to work with. But, there is always room for improvement!

The trim panel containing the seat switches at the left side of driver seat had deteriorated to what I suspect is a design flaw on the Malibu. Your service dept replaced that and so far, it is great. Your service people are kind and the waiting area is superb... with TV, computers, tables, refreshments.... definitely creates a comfortable (and soothing) area to help take care of car repair woes). Thank you.

it was ok. no problems. service was fast and good. coffee was good.

Dave in service is the very best! He knows what true customer service is.