Skip to main content

Stephen Wade Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (211 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

The BEST!

I have purchased over a dozen new cars during the past 30 years. I've purchased vehicles in Germany, Florida, Texas and Nevada. Never have I experienced such a great dealership staff. Polite, non-pushy and eager to assist in any way they can. Thank Phil Norris, Tyler Baker and the entire staff of Stephen Wade Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Love working with them!

Always prompt friendly service. Nice facilities. On time appointments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good Buying Experience

Very happy with the service at Stephen Wade. We got a good price and they were very helpful in finding the particular car that matched our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Friendly staff. Job was done quietly. Waiting area was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome customer service

Having our van towed to Steven Wade In the evening from Filmore, Utah visiting from Idaho, we met Phil Norris. We could not have made a better choice in picking a salesman. He stayed late and was very patient in showing new and used cars as we did not know what we wanted. After all we were not prepared to purchase a car. Tyler Baker, finance manager was exceptional. Both exceeded customer expectations. The experience was so great that I have decided that in 6 months I am trading in our dodge Durango at this same dealership. On a a scale of 1-10, they rate a 15?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service!

Our salesman, Gary Johnson was absolutely the best to work with. He understood our needs and made sure that we were getting exactly what we wanted in a car. His colleague, Robert Eames also helped us determine whether leasing or purchasing would be best for us. They were both the best representatives for Stephen Wade Cadillac, and we will definitely encourage our friends and family to work with them when they're looking for their next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Perfectly satisfying

Great car/ people, knowledge, n price. Their followup was excellent. Thanks A. Howa Perfectly satisfying

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great tire replacement warranty

Good service that is timely and friendly. My wife had a flat tire and the service department people worked with us to get it fixed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Liz Porter

ken Ballard gave us a tour of the entire facility. It was a great experience to meet the people that will be caring for us and our new truck! sale of a new fabulous Chevy 4X4. Ken Ballard is aplproachable and informative, never arrogant or demeaning. It was efficient and pleasing. I would recommend Ken Ballard to anyone that wants to make a buy with full integrity. I want to give a huge thanks to him and to financial manager, Cindy Nichols. Go buy an auto today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Truck Purchase

My deal was worked out. I was happy with the results!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No