Reviews
Write a reviewGreat service clean dealership
I always like to bring my truck at three way becuse they are polite always keep you up to date on service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your review, Leonardo! Our entire team is committed to providing top-notch customer service, and I'm thrilled this commitment has been made evident to you during your many visits. We greatly appreciate your loyalty to our dealership! Please keep us updated if there's anything else we can do for you. Also, be sure to stay connected with us between visits on Facebook and Twitter. Best regards, Tom Loveall - Service Director - (661) 847-6481
EXCEPTIONAL SERVICE
I was completely satisfied with the service i received at 3 way chevrolet and I feel that the service represntative that I dealt with was extremely helpful and I would highly recommend them to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carie, thank you for taking the time to write this great review! We work very hard to ensure that each of our customers is 100% satisfied with the Three-Way Chevrolet Cadillac experience, and I'm thrilled that your visit was also very positive. We appreciate your business and look forward to working with you again! In the meantime, be sure to check us out on Facebook and Twitter for service specials and other fun stuff. Best regards, Tom Loveall - Service Director - (661) 847-6481
Great services
Two donuts and coffee where great. Only problem I had, you did'nt have a new grand sport vette for me to druell over or maybe test drive
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your review, Silvester! I'm glad you enjoyed the snacks and had a great experience with us. Also, we can get you any Corvette you want. Give me a call when you have a moment, and let's put you behind the wheel of your dream Vette. Best, Chris Guerrero - Senior Sales Manager - (661) 847-6538 cguerrero@3waychev.com
excellent
They kept their word, last time I had my oil changed they forgot to set the % on the oil, I called them and they told me how to reset. Since they made a mistake they said the next oil change was on the dealer, they kept their word, Bravo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arthur, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing efficient service. We're very sorry for any inconvenience the last time you had your oil changed, and I'm happy to hear that our team was able to turn the situation around. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Kind regards, Tom Loveall - Service Director - (661) 847-6481
great sales person
Jerry was very helpful and the main reason I bought my new malibu. You should have him train others, he is a good people person. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Curtis, thank you for writing this review and congratulations on your new Malibu! Jerry is an asset to our team and will be thrilled to know that his great customer service was recognized by you. Please let us know if there's anything else we can do for you! Also, be sure to follow us on Facebook and Twitter to stay in the loop with exclusive content and specials. Warm regards, Chris Guerrero - Senior Sales Manager - (661) 847-6538 cguerrero@3waychev.com
Efficient, friendly service
Ignacio worked well with us. He went out of his way to make sure we were happy. The finance manager David worked hard to get us a great interest rate and Jose Hernandez was very professional and got us through the paperwork quickly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kimberly, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words to Ignacio, David and Jose too. Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Warm regards, Chris Guerrero - Senior Sales Manager - (661) 847-6538 cguerrero@3waychev.com
Outstanding and Professional sales and service.
Always receive excellent professional service from a very friendly and caring staff. Have dealt with the dealership for the last 8 years both buying vehicles and the servicing of the vehicles purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leonard, thank you for your great review and loyalty to our dealership! We try to create a friendly and professional experience for all of our customers, and I'm very pleased to hear our staff took great care of you. I'll be certain to pass along your compliments. Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Chris Guerrero - Senior Sales Manager - cguerrero@3waychev.com
Friendly service and nice facility
I have ongoing issues with my car and the staff does their best to assist me each time until there is a resolution.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheryl, thank you for your review! While I'm sorry to hear about any ongoing issues with your car, I am happy to hear that our team has taken great care of you. Please keep us updated if there's anything else we can do for you. Kind regards, Tom Loveall - Service Director - (661) 847-6481
3way Chevy oil service
Just an oil change on my wife's suburban. Had to ask twice to get the alignment checked on here truck/ suv. Then I asked what the cost was and if they could perform repairs needed, they provided. Price but then worked off before telling me if they could perform repairs required. So I left the dealership. Second time I have tried this service and still not.sure that they perform a good service, as last time they said they performed a service that they did not do.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patrick, I'm sorry to hear about your negative experience with our service department. We strive for 100% customer satisfaction, and it's always disappointing to find out we fell short of that goal. I can assure you that providing poor customer service is not how we intend to do business, and your feedback will be taken into consideration to see how we can improve our customer experience. I'd welcome the opportunity to speak with you further regarding your visit and see if I can make things right. Please feel free to contact me at your earliest convenience. Respectfully, Tom Loveall - Service Director - (661) 847-6481
three way chevy, oil change
Great service, extremely fast to get my oil change done. and of course since it was free, that was great and made me extremely happy. thanks
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nathan, thanks for the great review! Our team works hard to provide professional and efficient service, and I'm glad that your visit was exactly that way. Please keep us updated how we can serve you again in the future! Also, stay connected with us between visits on Facebook and Twitter. Best regards, Tom Loveall - Service Director - (661) 847-6481