Reviews
Write a reviewWonderful Service from Lonnie Ramos
I am always impressed with the time Lonnie takes to hear my concerns. This is our third vehicle purchased from Three Way and Lonnie has been our go to person each time. He is thorough and even understands my vague description of noises. Thanks Lonnie!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lissa, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Lonnie's sales excellence is always consistent and I'm glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we'll continue to provide great service. Also, check out our Facebook and Twitter for exclusive deals. Kind regards, Chris Guerrero - Senior Sales Manager - cguerrero@3waychev.com
great service
It was a good time. Good customer service, good clean facility. Respectful services.recommend if u need a service done to our car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lucia, it's wonderful to hear that our team was able to provide you with such a great experience! We really appreciate this feedback, and we look forward to serving you again. Please keep us updated if there's anything else we can do for you. Kind regards, Tom Loveall - Service Director - (661) 847-6481
Amazing customer service
Our sales associate Jury Duarte was extremely helpful. He went above and beyond for us. Along with our finance associate Kevin. I would recommend your team to anyone looking to purchase a new vehicle. I will be back when I am ready to purchase another car and hope to work with the same great team again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Angela! At Three Way Chevrolet, we are determined to deliver detail-oriented, honest, and personalized customer service, and your glowing review is a great reflection of our dedication to going the extra mile. Our team will be very happy to hear about your positive experience; I'll be certain to pass along your compliments. We appreciate your business and look forward to working with you again! Best regards, Chris Guerrero - Senior Sales Manager - cguerrero@3waychev.com
EXCELLENT SERVICE
LONNEY WAS MY SERVICE ADVISER HE IS THE BEST SERVICE ADVISER I HAVE EVER DELT WITH VERY FRIENDLY CALED ME TO KEEP ME UP DATED ON MY CAR
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, thank you for the great review! Lonney is an asset to our team and regularly demonstrates the kind of customer service that we pride ourselves on at Three-Way! We appreciate your business and look forward to serving you again! Kind regards, Tom Loveall - Service Director - (661) 847-6481
Great service
Jury was my sales person. He did a great job at understanding my needs in a vehicle and took the time to let me test drive 2 different cars and I ultimately decided to purchase the 2014 Malibu. He referenced the holiday cash and was really trying to make the payment work for my needs as well. Kevin in finance did a great job as well. He walked us through step by step giving sound advice and was a terrific person. Great job with these two individuals at three way Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, thanks so much for this great review! Our team works very diligently to understand the needs of our customers and then put them in vehicles that fit their needs. I'm very pleased to hear this was exactly your experience. I'll be sure to pass along your kind words to all those involved. I hope you're enjoying your new Malibu! Also, check us out on Facebook and Twitter to stay in the loop with dealer events and specials. Best regards, Chris Guerrero - Senior Sales Manager, (661) 847-6538 cguerrero@3waychev.com
Superb Service Great People At Three-Way Cadillac
I was very pleased with the complete service I received from Albert who worked with us finding the right car to Kevin who helped us in finance. Appreciate the great service Thanks !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review, Richard! Our entire team works hard to provide outstanding customer service, and I'm happy to hear that your visit with us was such a positive one. Albert and Kevin are both assets to our team and will be encouraged that their hard work was recognized by you. I'll be sure to pass along your kind words. Please keep us updated if there's anything else we can do for you. In the meantime, connect with us on Facebook and Twitter for our latest news and specials. Best regards, Chris Guerrero - Senior Sales Manager (661) 847-6538 cguerrero@3waychev.com
great courtious, efficient service
service on my Cadillac was on time and completed in a most courteous and efficient time frame. have always had very positive experience with this dealership in all aspects.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate your kind words, Gary; thank you for the 5-star review! Our service team works hard to provide a friendly and efficient customer experience, and I'm glad to hear that your visits with us have been just that. We look forward to serving you again in the future! In the meantime, be sure to connect with us on Facebook and Twitter for service specials and other fun stuff. Sincerely, Tom Loveall - Service Director, (661) 847-6481
Personal Attention
Our Volt was due for routine maintenance. Sandra helped clarify what needed to be done, and in a short time, I was on my way home with renewed confidence in Three Way, in Chevrolet, and in my Volt!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Susie, for your great feedback! Our team strives to go that extra mile for our customers, and I'm glad that you appreciated our commitment to customer service during your last visit with us. I'll be sure to pass along your compliments to Sandra. We look forward to serving you again! In the meantime, be sure to follow us on Facebook and Twitter to connect with our latest news and specials. Best regards, Tom Loveall - Service Director - (661) 847-6481
Best Dealership to Purchase a New or Used Vehicle
This is my third purchase and their staff knows my preferences so well that the entire experience was quick and easy! Referring friends and acquaintences is easy - Three-Way always has exactly what I'm looking for in a vehicle and the best staff - from your salesman, to sales manager, to finance, to the hand-off to the service department! 5 stars to all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Margaret, thank you for your glowing review! Hearing from loyal customers like yourself is very encouraging. Our entire team prides itself on providing top-notch customer service, and I'm happy to hear that has been exactly your experience. Please let us know if there's anything else we can do for you. Also, be sure to connect with us on Facebook and Twitter for exclusive content and specials. Sincerely, Chris Guerrero - Senior Sales Manager, (661) 847-6538 cguerrero@3waychev.com
Great Service Great Car 2014 Equinox
It was great! We got the car we wanted for a good price. Jose answered all our questions. Financing was easy with no problems. This is the third vehicle we have bought from 3Way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Russell, thank you for your loyalty and for this great review! Our primary focus is customer satisfaction, and I'm happy to hear that Jose demonstrated this by taking great care of you. He is an asset to our team and will be encouraged by your kind words. Please let us know if there's anything else we can do for you. Also, be sure to get connected with us on Facebook and Twitter for exclusive content. Kind regards, Chris Guerrero - Senior Sales Manager, (661) 847-6538 cguerrero@3waychev.com