Reviews
The repair was simple enough that I should have just done
The repair was simple enough that I should have just done it myself, but overall the experience was great, everything explained or shown on the video. Note to service guys, maybe make videos in a slightly quieter area. We could barely hear the tech.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Valarie, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Check engine light.
Check engine light. I was offered an appointment the same afternoon. My car was taken in as soon as I arrived, the waiting area was spacious, immaculate, comfortable with wifi, TV, charging stations. Repair completed several hours later, all good. I leased this car at another dealership, bought it at end of lease. My experience there was so negative that I never considered going there for service and it's a good thing. Bill Kolb Subaru was great, I 'll return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Phil, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service was handled professionally and i was in and out
Service was handled professionally and i was in and out in no time. Stephen was a pleasure to work with. I will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Christopher, we're happy you found our staff to be so supportive during your experience here at Bill Kolb Jr. Subaru. We are always more than happy to assist you if anything else comes up. Take care!
Needed Simple oil change and tire rotation.
Needed Simple oil change and tire rotation. No appointment, no issues, in an out 1 hour, fair price and friendly service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Great service department, excellent customer care.
Great service department, excellent customer care. I have been coming to Bill Kolb Subaru since 2006. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Stephen, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
As I arrived at the repair shop car service, Nicole
As I arrived at the repair shop car service, Nicole Rosado was very attentive. She acknowledged me immediately and took all my information regarding my visit. Nicole escorted me to the waiting area and made sure that I was comfortable. She was constantly making sure that I was updated on my car serviced/repaired..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Abraham for taking the time to let us know how we did. We hope you have a great day!
I was pleasantly greeted by the person in the garage who
I was pleasantly greeted by the person in the garage who took the information for my visit and gave me a card that corresponds to my car. The service receptionist took my information and ask me if I was staying to wait for my car . The wait was pleasant but long.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Best Subaru service experience ever.
Best Subaru service experience ever. Very professional service advisor and very knowledgeable. Will definitely go back and refer friends and family. Thank you!?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ernest, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Awesome service, I had a few repairs done to my vehicle
Awesome service, I had a few repairs done to my vehicle and the staff were courteous, friendly, and helpful. I would definitely go back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kolb Jr. Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.
The dealership was very clean and proved awesome snacks,
The dealership was very clean and proved awesome snacks, coffee and tea. The facility was immaculately cleaned.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kecia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!