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Faulkner Honda Doylestown

(3,244 reviews)
2022 state dealer award
View 15 awards
2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Honda Doylestown from DealerRater.

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Joe Danzo: Great Buying Experience

Joe was so easy to work with and kept our purchasing experience hassle free from start to finish. Joe and Keenan Honda get my highest recommendation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello mwhittall! Thank you for this great review! We are so glad to hear that Joe made sure you had an easygoing and stress-free car-buying experience with us. Thank you for your business, and for your recommendation!

Joe Danzo's the man!

I came in to Keenan with two models in mind: the Fit and the Civic Hatchback. Joe got the keys right away for me to test drive both. I did the Fit first and it just didn't feel right to me. The Hatchback was so awesome I was convinced on the spot. Joe made the entire buying experience incredibly easy and smooth, helping me figure out how I could get the car payment to where I wanted it to be and assisting with picking the best car insurance for my needs. Josh in Finance was also awesome. He was not only friendly but incredibly clear and easy to understand with the forms which would have been a confusing mess in anyone else's hands. I won't shop for a car anywhere else as long as I live.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi Katie! Thank you for this great review, and for taking the time to write and share this fantastic feedback about your car-buying experience with us! We are so glad to hear that you were happy with the sales support that Joe and Josh provided, and that everything went smoothly with your purchase. Thank you for business, and congratulations on your new Honda Civic!

Great service

Joe was very helpful and we had a great experience with him. We appreciate his time and commitment to helping us find the right vehicle for us.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hello scottcolleen! Congratulations on your new Honda! We are so glad to hear that you were happy with the customer service and sales support Joe provided, as well as your overall car-buying experience with us. Thank you for your business, and for this great review!

Happy we came to Keenan Honda.

We were very happy with Joe Danzo (sales) and Josh Storey (financing) during our purchase of our beautiful and fuel economic 2016 Honda Civic Coupe.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hello carperson! Congratulations on your new Honda Civic Coupe! We are so glad to hear you were happy with the customer service you received from Joe and Josh. Thank you for your business, and for this fantastic review!

Families beware

Although the gentleman working as the express service writer was very nice, I am thoroughly disappointed in this dealership. You cannot make an appointment for things they consider to be "express service" (oil changes, etc.). Instead, you must drop the car and wait. I'm ok with this idea for the most part, except that i am a stay at home mom, wuth 2 small children. Obviously, that means the kids must come with. This last visit, i unexpectedly needed two tires repaired in addition to the oil change. I needed to change my daughter's diaper, but was told that they could not accomodate me (no changing table and no offer of an appropriate space to do so within the dealership). Instead, it was suggested that i return later in the week to address the tires. Seriously? This is a dealership that I'm assuming sees quite a few families come through their doors. In my opinion this unacceptable.

Rating breakdown (out of 5):
  • Customer service 1.0
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.
Dealer response

Hello Wsh4wngs, We are so sorry to hear you were not fully satisfied with your service experience at Keenan Honda. We always do our best to ensure that our customers receive the best service possible, but based on your feedback, you did not share in that experience. As you can see via our other great reviews, this is not the type of experience our customers are accustomed to receiving. We take our customer's feedback very seriously, and appreciate that you took the time to write this review. If you have any questions, or if there is anything we can do for you, please don't hesitate to call our service department at (800) 902-5534. Thank you.

Great experience!

Joe provided a great experience when choosing my new car. He was informative and I didn't feel pressured at all. The process was quick and he was able to work within my budget. Love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Hello EH1282! Thank you for this great review and feedback! We are so glad to hear that you were happy with the customer service and sales support that Joe provided throughout your purchase. Thank you for your business, and congratulations on your new Honda!

Great Service.

Joe Danzo was very helpful and knowledgeable . Had a great experience and would definitely recommend him to anyone looking for a Honda. Made the buying experience easy and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Hello Bill! Thank you for this great review and feedback! We are so glad to hear that Joe ensured you had a stress-free car buying experience with us. Thank you for your business, and for your recommendation!

Great place to buy or lease

I have been doing business at Keenan Honda for more than ten years . I have bought used cars, new cars, and leased my daughter's car from them. I have always been impressed by their level of service, pleasant atmosphere, and willingness to work with me to make the right decision. Pricing is always competitive, without having to fight.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello Esemjay!Thank you for this great review and feedback! We are so glad that you've been happy with our dealership over the years, and most recently, with the customer service that Cindy provided. We truly appreciate your continued business, and please don't hesitate to contact us if you have any questions, or if there is anything we can do for you!

Good experience

I enjoyed dealing with Joe an would recommend him to anyone in the market for a Honda. He was knowledgeable and responsive. Overall, it was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Hello jcclark79! Thank you for this great review! We are so glad to hear that you were happy with the customer service and sales support that Joe provided, as well as your overall car-buying experience with us. Thank you for your business, and for your recommendation!

Excellent sales!!

My experience with Keenan is excellent! Recently purchased a used Honda Accord for the kids. Pat Regan and Steve Kern always make it easy. If thinking about buying or leasing you need to call Pat or Steve. Both extremely knowledgeable and professional. Thank you Jenn Kendrick

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Hello delaney10! Thank you for this great review! We appreciate that you took the time to write and share this fantastic feedback about Pat and Steve, and we're thrilled to hear that you were happy with the customer service they provided throughout your purchase. Thank you for your business, and for your recommendation!