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Hello Subaru of Temecula

(338 reviews)

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hello Subaru of Temecula from DealerRater.

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Billy was a very friendly internet salesman and the...

Billy was a very friendly internet salesman and the finance manager was good as well. The 150 point Certified checkup was a little lacking as the tire pressures were all low.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Kerry was very friendly, helpful, and communicated very...

Kerry was very friendly, helpful, and communicated very well. I had never purchased a brand new car before, and she made the process very easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great communication and information. I was kept updated...

Great communication and information. I was kept updated on insurance progress and repair status on my vehicle. My service advisor, Bryan, was great with his information during this process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Convenient location from freeway, friendly staff and...

Convenient location from freeway, friendly staff and finished the service within 2 hours for second time oil change. Coffee and water were available while waiting.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Came for scheduled maintenance and 2 recall issues, in...

Came for scheduled maintenance and 2 recall issues, in and out before my coffee got cold. Had an appointment deadline, they made sure I made it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Arrived with my maintenance issue and the service...

Arrived with my maintenance issue and the service department immediately took ownership and resolved the issue beyond expectation! We were so relieved and satisfied with the service! EXCELLENT experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service as usual would not take my Subaru's to...

Excellent service as usual would not take my Subaru's to any other service center. Your the Best.. Thank you and keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service all around. Very helpful in answering all...

Great service all around. Very helpful in answering all my questions. Vehicle was out faster than quoted. Excellent overall experience. Very satisfied with this service appointment.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Said my battery was good. Battery died next morning. Then...

Said my battery was good. Battery died next morning. Then after having it checked that day. Battery dead 4 days later in Long Beach. Sad!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Greeted immediately and taken care of with an Uber. Pick...

Greeted immediately and taken care of with an Uber. Pick up was slightly delayed but I did not mind. They communicated well and were friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.