Reviews
Write a reviewExcellent customer service with Jonathan Teng in helping...
Excellent customer service with Jonathan Teng in helping with my wife and I in getting our Crosstreks! We’re totally satisfied with new wheels. So is our dog who we take with wherever we go!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership does an amazing job every time. They...
This dealership does an amazing job every time. They always keep me updated with the care I need for my car. They answer all my questions and I feel like I am taken care of. I am a customer for life, thank you John Hine Subaru!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer Sevice at the counter is awesome esp when you...
Customer Sevice at the counter is awesome esp when you show video of the technician working at your vehicle, thats a plus on work integrity and trust.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Didn’t fix the AC correctly.Went out in Baker,CaIt was...
Didn’t fix the AC correctly. Went out in Baker,Ca It was over 100 degrees and miserable. I want my payments back on my card.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Keep up the good job. It was fast and we weren’t...
Keep up the good job. It was fast and we weren’t expecting it finish early within an hour. And looking forward to another service. I would like also to thank the maintenance team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and took the time needed to address my...
Very friendly and took the time needed to address my concerns when dropping off my car. Bryan always kept in the loop during my visit by text or in person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Phil for your friendly and helpful assistance....
Thank you Phil for your friendly and helpful assistance. I appreciate the Lyft ride to and from my place of residence. I love my Subaru!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and thorough service. We were in and out as usual...
Quick and thorough service. We were in and out as usual and the whole experience was extremely professional and pleasant. Thank you John Hine Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service writer was polite and courteous and helpful...
The service writer was polite and courteous and helpful to the staff surrounding that area were very polite and friendly also waiting area was very comfortable very just were were complementary and there was snacks available oh no it was it was a very pleasant experience however you never get to see or talk to the Canik so you don't know what's going on behind the scene, N
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Phil is always a pleasure working with. He’s very...
Phil is always a pleasure working with. He’s very professional and makes a point to keep me posted throughout my visit. The service department always returns my car in great condition.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair