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Hello Subaru of Temecula

(338 reviews)

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hello Subaru of Temecula from DealerRater.

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Great people working at this dealership!

Great people working at this dealership! Fast service got us out in less than an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Friendly, helpful, quick and easy.

Friendly, helpful, quick and easy. Would recommend for any subaru maintenance. They send updates on your car through text and even videos. Very nice place 👌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Our experience with Hello Subaru of Temecula was

Our experience with Hello Subaru of Temecula was incredibly positive. Extremely professional, state of the art communication with YouTube videos taken by the technician of the areas needing repairs, personable and professional service personnel. Overall the best service I’ve ever received from any dealership including other Subaru dealers, Mercedes dealers, and Audi dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have great service, helped me out with finding exactly

Have great service, helped me out with finding exactly what it is I wanted and needed, an made it all very easy, an definitely were not pushy at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Top notch service from the time you pull up to the time

Top notch service from the time you pull up to the time you pick up! I highly recommend the experience. Thank you Evelyn!! She's the winner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My first time ever buying a Subaru I was always a Honda

My first time ever buying a Subaru I was always a Honda person. It was a great experience at hello Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was extremely impressed with the service appointment.

I was extremely impressed with the service appointment. I’ve never received a video detailing the entire process of the multi-point inspection, with the service tech pointing out exactly what needed immediate work and what was going to be fine until the next appointment. Very impressed, one of the few positive experiences I’ve had with a service department and my expectations were greatly exceeded. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Lee Quntaniila gave such incredible service!

Lee Quntaniila gave such incredible service!!!! Thank you for understanding my situation. Very empathetic and I wish more people would mirror his passion. Forever a Subaru customer.🤗!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Every time I’ve gone to the Subaru in Temecula the stuff there is very professional and very forthcoming. There sense of urgency is top notch. The whole entire staff is very engaging and will always acknowledge whom ever is sitting in the waiting room. Kudos to your training! Thank you.

Efficient and personable service.

Efficient and personable service. All the staff I encountered were knowledgeable and courteous. I’m satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Michelle Arroyo was so wonderful to work with!

Michelle Arroyo was so wonderful to work with! Her personable and warm demeanor brought us back the next day after looking at several cars for my grandson. I bought my Subaru when it was still John Hines Subaru and found the same excellent service. A shout out to their service department as well…Helder Santos stands out for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.