Hello Subaru of Temecula

Lee was fantastic to work with. My 2012 Subaru had radiator problems. My husband is a travel nurse and we share one car while he's on assignment, as he is now. Lee tracked down a courtesy vehicle for us so we didn't have to stay at the dealership all day. He communicated with us regularly, appraised us of the problem and cost, and went above and beyond for us. Customer service like that seems to be rare these days. Lee made a stressful situation so much easier than we expected. He's amazing!

Great customer service, and very informative in explaining one’s need for my vehicle video showing for my inspection which was explained in detail. As we as what is needed in the future.

People are friendly and helpful. They seem focused on providing customer value rather than driving service fees.

Service advisor Robert Rodriquez was excellent, very informative and helpful.

My experience with both HINE and HELLO SUBARU have both been exceptional but the main reason I continue as a customer is Hector Santos. I'm sure you already know about his ability to come to a solution that is both fair and equitable to the parties involved. I look forward to seeing him in a higher capacity very soon.

Our family has three Subaru’s my husband bought me an ascent during Covid when cars were a no. I love her.. we drive to Reno 2 a year👍, before my husband passed he purchased our high school graduate a 2023 Impreza. So pleased with the safety railings.. our first son has a Crosstrek and yep pet owned, 2”of fur. We have purchased quite a few vehicles but one stands out Subaru !!! My only complaint is this, “replace the flag”, it is disrespectful to have torn and weathered.. will follow up shortly..

This dealership is the gold standard for customer service and technical knowledge. The mechanics and techs at this location are dedicated Subaru people. They know exactly what they are doing.

I had an appointment at 1:30 (which they were able to accommodate and get me in the same day), but got there a little early. I was immediately greeted and checked in. I was told the service would take about an hour. I sat in the clean waiting room and almost immediately started getting text updates about my cars service. Before I knew it I got a text telling me my car was done. In and out in about 35 minutes. Absolutely incredible.

It is always a pleasure to have my Crosstrek serviced at Hello Subaru in Temecula. I had my oil changed and it took only an hour.

Great dealership! Friendly, knowledgeable staff! Love my Subaru. Will always go here to service my Outback vehicle and buy future Crosstrek!