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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Good dealership to do business with. Friendly service...

Good dealership to do business with. Friendly service from everyone. If looking to buy a vehicle would recommend this dealership and stopping by to meet the staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My Wife and I really appreciated the Friendlyness of all...

My Wife and I really appreciated the Friendlyness of all the people we came in contact with in our purchase of our new car. Everyone helped us with every aspect of the process. Iwould recommend Mathews Ford to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Justin did an excellent job, my second buy from him! His...

Justin did an excellent job, my second buy from him! His outreach, follow-up and pricing continue to beat the socks off of the other ford dealers. Promise you that! Give that man a bonus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Was treated very well and smoothly couldn't ask for a...

Was treated very well and smoothly couldn't ask for a better transition on trade ins. Always patience enough to deal with me. Thanks for a smooth ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I came to Mathews because I spoke with Larry Tittle but...

I came to Mathews because I spoke with Larry Tittle but his name did not pop up on this site. So... huge shout out to Larry for encouraging me and then, introducing me to Mike Estep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have been to a few others and have always gotten better...

I have been to a few others and have always gotten better treatment here! The are always there for the customer. And has their best interest in mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dave Terry knew exactly what I was looking for and helped...

Dave Terry knew exactly what I was looking for and helped me get it. I absolutely love my Jeep. Thanks Dave and staff. 😁😁. Bye bye

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Probably the smoothest purchase I've ever dealt with. It...

Probably the smoothest purchase I've ever dealt with. It was really convenient and worked out perfectly with the trade in incentive and 0% financing. I enjoyed working with Chris and Kevin to make this happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rick Pipes was very helpful and courteous. Detail crew...

Rick Pipes was very helpful and courteous. Detail crew had left for the day so, I took my truck back in to be cleaned. They did a wonderful job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’ve had several cars in the past but this was my first...

I’ve had several cars in the past but this was my first car purchase on my own at a dealership so I was worried I’d be pressured by salesmen. We came in knowing what we wanted for the most part and having done our research and when we got there we were greeted right away by Dave and he listened to what we needed, wanted, and most importantly our price range. It was an easy and relaxed experience once we started paperwork and they did a great job at explaining everything and answering questions. I probably won’t need to go car shopping again for a long time (hopefully) but I plan to start with Matthews when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.