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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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I can say enough about how incredible our experience was...

I can say enough about how incredible our experience was buying a car at Mathews Ford. They went above and beyond making our experience truly wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Got an OK deal on a car, the detail department was not...

Got an OK deal on a car, the detail department was not open when bought car brought back for a clean, it was horrible! They didn't even clean it! Spend almost 20k on a car and they can't even clean it for you! That is so ridiculous! Other than that the experience there was OK no pressure, I had great expectations for this place, left there thinking it would be good, then came back for the car cleaning and it was not good

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From the start to finish everything went smoothly. From...

From the start to finish everything went smoothly. From Eric starting the internet request to Mike going over the vehicle with an amazing amount of Knowledge and Kevin in financing being straightforward and honest. Best dealership experience yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike makes it easy to purchase. Listens to his customers...

Mike makes it easy to purchase. Listens to his customers on what they want, and finds vehicle that would fit their needs which makes a good salesman

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service I have ever had from a car dealership! I...

Best service I have ever had from a car dealership! I would highly recommend Mathews Ford Newark to anyone looking to buy a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Justin Coleman was kind and considerate. Justin was very...

Justin Coleman was kind and considerate. Justin was very helpful and knowledgeable as well. We Enjoyed working with him. I would recommend him to others .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dave was on vacation, so I was able to work with Ericka....

Dave was on vacation, so I was able to work with Ericka. Ericka was fantastic, very responsive to my messages and got the job done right the first time. Mathews Ford is fortunate to have a Saleswoman like Ericka. Kevin did a top notch job in the finance dept and got me what I wanted. I will be back for my next new Ford when I need it. Thank you! and 5 stars to everyone involved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I don’t like reviews so I’m typing this to get twenty...

I don’t like reviews so I’m typing this to get twenty five words so I can hit submit. Trump 2020. NoBiden. Two m

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had the most pleasant experience. No high pressure...

We had the most pleasant experience. No high pressure sales. Tammy was extremely friendly, welcoming and knowledgeable. This is our 2nd purchase from Mathews and both experiences were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales staff was extremely knowledgeable and patient...

The sales staff was extremely knowledgeable and patient answering questions. Even though the inventory of trucks was selling quickly we found the one we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.