Reviews
Write a reviewI can say enough about how incredible our experience was...
I can say enough about how incredible our experience was buying a car at Mathews Ford. They went above and beyond making our experience truly wonderful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got an OK deal on a car, the detail department was not...
Got an OK deal on a car, the detail department was not open when bought car brought back for a clean, it was horrible! They didn't even clean it! Spend almost 20k on a car and they can't even clean it for you! That is so ridiculous! Other than that the experience there was OK no pressure, I had great expectations for this place, left there thinking it would be good, then came back for the car cleaning and it was not good
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
From the start to finish everything went smoothly. From...
From the start to finish everything went smoothly. From Eric starting the internet request to Mike going over the vehicle with an amazing amount of Knowledge and Kevin in financing being straightforward and honest. Best dealership experience yet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike makes it easy to purchase. Listens to his customers...
Mike makes it easy to purchase. Listens to his customers on what they want, and finds vehicle that would fit their needs which makes a good salesman
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Best service I have ever had from a car dealership! I...
Best service I have ever had from a car dealership! I would highly recommend Mathews Ford Newark to anyone looking to buy a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Justin Coleman was kind and considerate. Justin was very...
Justin Coleman was kind and considerate. Justin was very helpful and knowledgeable as well. We Enjoyed working with him. I would recommend him to others .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dave was on vacation, so I was able to work with Ericka....
Dave was on vacation, so I was able to work with Ericka. Ericka was fantastic, very responsive to my messages and got the job done right the first time. Mathews Ford is fortunate to have a Saleswoman like Ericka. Kevin did a top notch job in the finance dept and got me what I wanted. I will be back for my next new Ford when I need it. Thank you! and 5 stars to everyone involved!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I don’t like reviews so I’m typing this to get twenty...
I don’t like reviews so I’m typing this to get twenty five words so I can hit submit. Trump 2020. NoBiden. Two m
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had the most pleasant experience. No high pressure...
We had the most pleasant experience. No high pressure sales. Tammy was extremely friendly, welcoming and knowledgeable. This is our 2nd purchase from Mathews and both experiences were great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The sales staff was extremely knowledgeable and patient...
The sales staff was extremely knowledgeable and patient answering questions. Even though the inventory of trucks was selling quickly we found the one we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car