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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Mike was extremely friendly, knowledgeable, helpful and...

Mike was extremely friendly, knowledgeable, helpful and patient with us while we went through the buying process. We know that these are difficult times right now, and we were so happy with the entire staff at Mathew's ford in Newark. This is the fourth vehicle my family has bought from this dealership, and will definitely continue to do so in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helped me out for a fast sale! Great sales and finance...

Helped me out for a fast sale! Great sales and finance department. I am thankful for their patience with me. During this strange Time they made the process easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In the midst of the COVID 19 stay at home order, Mike...

In the midst of the COVID 19 stay at home order, Mike made the process of trading in our old car and purchasing a pre-owned vehicle an easy task. He drove to Columbus so we wouldn't have to leave our home. And Bob was a pleasure to work with on the finance side of things. He patiently answered all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mike was very knowledgeable. He made the prosses very...

Mike was very knowledgeable. He made the prosses very easy and took his time explained all the bells and whistles and the functions, installed the app and programmed my phone and show me the functions. A big shout out to Connie Bixler for leading me in the right direction in what could have been a very stressful experience. I will recommend Mike, Connie and Mathews Ford to everyone. Great costumer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Always fast friendly service. My 6th car in a row from...

Always fast friendly service. My 6th car in a row from Mathews Ford. Highly recommend them. Searched multiple dealers to find the car I wanted for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great people to work with especially the salesman Mike...

Great people to work with especially the salesman Mike Estep. Easy making the deal and quick to get paperwork done and hit the road. Thanks Mike

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience! It was a smooth process and Tammy...

Excellent experience! It was a smooth process and Tammy spent time to make sure we new all of the options and left with exactly what we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very appreciative of the patience and the willingness to...

Very appreciative of the patience and the willingness to make the deal work made the whole process painless and fun will definitely return to get my truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very friendly salespeople. Chris goes above and beyond...

Very friendly salespeople. Chris goes above and beyond for his customers. I plan on getting my future cars from Chris and will send people his way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

we Have bought several new vehicles here over the years....

we Have bought several new vehicles here over the years. Good dealership with good people. Easy to work with Good service department. We will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.