Reviews
Write a reviewMike was extremely friendly, knowledgeable, helpful and...
Mike was extremely friendly, knowledgeable, helpful and patient with us while we went through the buying process. We know that these are difficult times right now, and we were so happy with the entire staff at Mathew's ford in Newark. This is the fourth vehicle my family has bought from this dealership, and will definitely continue to do so in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helped me out for a fast sale! Great sales and finance...
Helped me out for a fast sale! Great sales and finance department. I am thankful for their patience with me. During this strange Time they made the process easy
- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In the midst of the COVID 19 stay at home order, Mike...
In the midst of the COVID 19 stay at home order, Mike made the process of trading in our old car and purchasing a pre-owned vehicle an easy task. He drove to Columbus so we wouldn't have to leave our home. And Bob was a pleasure to work with on the finance side of things. He patiently answered all our questions.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike was very knowledgeable. He made the prosses very...
Mike was very knowledgeable. He made the prosses very easy and took his time explained all the bells and whistles and the functions, installed the app and programmed my phone and show me the functions. A big shout out to Connie Bixler for leading me in the right direction in what could have been a very stressful experience. I will recommend Mike, Connie and Mathews Ford to everyone. Great costumer service.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always fast friendly service. My 6th car in a row from...
Always fast friendly service. My 6th car in a row from Mathews Ford. Highly recommend them. Searched multiple dealers to find the car I wanted for me.
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people to work with especially the salesman Mike...
Great people to work with especially the salesman Mike Estep. Easy making the deal and quick to get paperwork done and hit the road. Thanks Mike
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience! It was a smooth process and Tammy...
Excellent experience! It was a smooth process and Tammy spent time to make sure we new all of the options and left with exactly what we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very appreciative of the patience and the willingness to...
Very appreciative of the patience and the willingness to make the deal work made the whole process painless and fun will definitely return to get my truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly salespeople. Chris goes above and beyond...
Very friendly salespeople. Chris goes above and beyond for his customers. I plan on getting my future cars from Chris and will send people his way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
we Have bought several new vehicles here over the years....
we Have bought several new vehicles here over the years. Good dealership with good people. Easy to work with Good service department. We will be back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car