Reviews
Write a reviewKyle was fantastic to work with and made the car buying...
Kyle was fantastic to work with and made the car buying experience enjoyable! He answered all my questions and took the anxiety out of the whole process. I would recommend him to friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have been dealing with this dealership since 2008 and...
I have been dealing with this dealership since 2008 and every time I buy a car from Dave Terry he has always treated me with respect and went out of his way to get me the best deal every time. I would highly recommend this dealership to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
He answered my questions, showed me the vehicle. He gave...
He answered my questions, showed me the vehicle. He gave me room to think and assisted in finalizing deal. Took the extra effort in making sure that I got my second set of keys..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very upset to find out after I spent 15000 that...
I was very upset to find out after I spent 15000 that they gave me my car on E and said I had to negotiate that in the deal. They said they don’t give out gas so I had to drive it off the lot on fumes.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
I'm sorry for your experience. We definitely don't make our customers drive home on E. We don't fill up pre-owned vehicles but we do make sure there's gas in them. We did offer to put some more gas in your vehicle after you asked but you declined. We will gladly make this right for you, please contact your salesperson or a member of management at 740-522-2181. Thanks again for being a valuable customer of Mathews Ford!
Mike thank you so much for the service you provided Is...
Mike thank you so much for the service you provided Is during our car buying experience. Thank for your outstanding knowledge of the vehicle we was looking for.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car buying like it should be
Been working with Steve Hegele For years. Wont work with any other salesman. Enjoy working out a deal with him. Treats you like family . You tell him what you want and he does his best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
4 Trucks later and Mike Estep is still the one.
We've dealt with Mike Estep for all of our 4 trucks. Being a long time customer of his says a lot about his caring attitude and his character.We enjoy working with Mike every 3 years... we lease our trucks that pull our 5th wheel camper. We know that we can rely on him to find what we need. Mike is personable and straightforward. He gets the job done and does it very well. We'll see him again when it's time for truck number 5.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly staff / dealership - Good experience
We scheduled a visit, after looking for a specific vehicle within our price range, for close to 5 months. I scheduled a visit online and met with Erica on a Saturday for a vehicle inspection and test drive. Erica and the rest of the staff were very friendly and good to work with during negotiations. We cane to an amicable agreement within about 30 minutes and I am very Happy with my F150 4x4. The only knock on my experience here, was that there was a noticable vehicle repair that I believe should have been done prior to putting the vehicle out for sale, exhaust replacement. They did take money off in the deal for the parts needing replaced, but would have been great to not needed to use my time and resources to complete said repair. Thanks Erica for a good experience, we will call on you again soon to look at our next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kyle was fantastic while helping us find our new car!...
Kyle was fantastic while helping us find our new car! I’ll be going back to see him as soon as we need another vehicle! 🙂
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Erica was awesome. Really knew her stuff, treated me like...
Erica was awesome. Really knew her stuff, treated me like family! The whole experience was seamless and out the door! Love my truck thanks so much!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car