Skip to main content

Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

Want to share your experience with this dealership?

Write a review

Dave Terry took the time to listen to what I wanted in a...

Dave Terry took the time to listen to what I wanted in a vehicle, made a fair price on the new car and on my trade in. I'm very satisfied with Mathews Ford Heath dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We were out just looking at vehicles. Mike came along and...

We were out just looking at vehicles. Mike came along and showed us the vehicle we were looking at and he gave us lots of options. He found the exact vehicle we wanted and came up with a decent deal. Everyone at the dealership was polite and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We rented a car from enterprise. The rented car was a...

We rented a car from enterprise. The rented car was a Ford Fusion and we really liked it. We went to Mathews ford because we had purchased a used car from them before. It was cold and rainy but one car salesman came outside we discussed what we wanted and the price range we needed. The salesman Justin Gibson found us an awesome car, a fusion and got it in the price range we needed. Everyone we met at Mathews ford was very friendly and helpful. Justin really impressed me. The finance office was also very friendly and helpful to get us at the right payment. highly recommend Mathews ford and Justin Gibson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bit of confusion locating the car found on line. Then a...

Bit of confusion locating the car found on line. Then a bit of confusion matching price listed on line. However, in the end I am happy with the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, for taking the time to share your experience!

Always a great buying experience! We bought our last 3...

Always a great buying experience! We bought our last 3 vehicles from Mathews. They listen to you and also know how to respect their female customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mathews Ford performed the sales transaction very well....

Mathews Ford performed the sales transaction very well. Would buy from them again. Staff is upfront and straightforward. From the front sales force to delivery, each member was spot on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words, we're glad that you enjoyed your experience.

Mike made my visit very enjoyable. While it took 4 hours,...

Mike made my visit very enjoyable. While it took 4 hours, it seemed much less. Everyone worked very hard for me to get the truck I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

No pressure sales staff

I dealt with Tom Willard on the purchase of a new van.i felt that tom was very honest and trustworthy.he is a likable guy with a jovial attitude.during the course of my decision making on exactly what i wanted to purchase and when i was under no pressure from Tom.i will surly ask for Tom on my next purchase..Jeff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

19 years and counting. Mike Estep has always come through...

19 years and counting. Mike Estep has always come through for me by getting me the most for my money. I wouldn’t hesitate to deal with him again. Thanks Mike.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Matthew Ford has always been a wonderful and caring...

Matthew Ford has always been a wonderful and caring dealership. They treat you like family. The dealer and dealership down to the staff that you work with through the process has been helpful and friendly. We will keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.