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Rusty Drewing Toyota

(208 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
New (866) 293-1232 (866) 293-1232
Used (877) 289-3572 (877) 289-3572
Service (866) 864-4606 (866) 864-4606

Reviews

(208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rusty Drewing Toyota from DealerRater.

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Ronnie was great at service desk, love the ice cream

Ronnie was great at service desk, love the ice cream option, in and out quickly and efficiently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had another great experience at Rusty Drewing Toyota.

We had another great experience at Rusty Drewing Toyota. This time it was the service department that went above and beyond! Bob Roling was great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I get my vehicles serviced about every 2 months, and I

I get my vehicles serviced about every 2 months, and I love your service department. I deal with Bobby, and he is wonderful. Bobby goes above and beyond to get the job done right! The service team is great; it’s not just great, it’s really great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Ronny Hake was great assisting me with service on my

Ronny Hake was great assisting me with service on my Toyota Highlander today. Communication was great and vehicle was completed on time. Couldn’t ask for a better service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Bob Roling did a great job assisting with my service

Bob Roling did a great job assisting with my service request at Rusty Drewing Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had routine service provided this morning.

Had routine service provided this morning. Once again Bob Roling handled setting up my appointment, met with me immediately when I drove into the service area. Service was competed within 30 minutes. Bob came to get me from the waiting area and went over the inspection report of my vehicle with me. He is always very courteous and takes care of making sure my vehicle is kept in top operating condition!! Thanks Bob!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I am amazed!

I am amazed!! I purchased my used vehicle from Rusty Drawing and while driving home, I noticed my steering wheel was shaking.. I knew it was the rotors that needed to be changed. 2 days later, one of the salesman that I was working with called to see how things were going. I told him what was going on and he immediately said “lets get that looked at"! I scheduled my appointment 2 days later to have them look at my Sequoia. Once I arrived, the service advisor, Greg, looked at it and then told me they were going to replace my rotors at no cost to me!! I was totally shocked and amazed at the solution they choose! Many dearlership would not waste time after someone purchased a vehicle, to then care enough to make a free repair! I will be buying my vehicles from them when that time comes! Overall, it was a wonderful experience from the moment I bought my car to the repair that was done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bob Roling is such a great employee at Rusty Drewing.

Bob Roling is such a great employee at Rusty Drewing. He is always very organized and professional. He is also always quick to helping out with my car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bob Roling has been a fantastic employee of Rusty Drewing

Bob Roling has been a fantastic employee of Rusty Drewing to work with. Thank you for providing another great experience on my Rav-4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bob Roling was a very courteous man.

Bob Roling was a very courteous man. He was organized and professional ! I will be back for all my car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.