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Unity Chevrolet

(315 reviews)

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service is always good here.

Service is always good here.,,A little slow this time but very good otherwise.Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We appreciate your support and hope to have the opportunity to improve your wait time at your next visit to Unity Chevrolet of Newburgh.

Excellent, on time as promised, cleanliness of the

Excellent, on time as promised, cleanliness of the sitting area with television coffee and snacks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! Thank you for choosing Unity Chevrolet of Newburgh and for sharing your experience. Drive safely until we see you again!

Very good service, polite and professional Service Staff,

Very good service, polite and professional Service Staff, Service was performed in a very timely manner, very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing these kind words about out service team at Unity Chevrolet of Newburgh! We hope to see you next time!

Danny and John are the best to work with, they made the

Danny and John are the best to work with, they made the process easy and answered all of my questions. Danny went over all of my vehicles features and made sure I knew everything I needed to know and also made sure I was in good hands come the time of sitting down with finance. I will definitely be back for my next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Natalia, thank you so much for the kind words! We're glad that Danny and John provided excellent service during your visit to Unity Chevrolet of Newburgh. We appreciate your business and look forward to assisting you in the future!

Very professional.

Very professional. Work was done in a timely manner. I took it in for the first oil change and they took care of the recall while I was there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Unity Chevrolet of Newburgh team. Drive safely, and we hope to see you back again down the road!

Jordan made my son and I feel right at home .

Jordan made my son and I feel right at home . He was real good to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Jordan was very good to my son and me

Consumer response

Jordan was very good to us

Consumer response

Had a great day

Dealer response

Thank you for sharing your kind words for Jordan and leaving Unity Chevrolet of Newburgh a five-star review!

Gave me a signed price then two days later called me in

Gave me a signed price then two days later called me in to sign more papers and the price per month went up 70.00 lol I said no I have the contract that says 70 less take the truck back and give me the old one back or stop scamming me and make what I signed for Lol I know the scam but it didn’t work on me Salesman Kamal did a good job he was trained well to the dealership ways

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We apologize for any confusion or miscommunication regarding the pricing and finances of your vehicle. We strive to provide transparent and honest service, so it's disappointing to hear that you had this experience. I understand this is frustrating, but if there is anything else we can o to assist you, please don't hesitate to reach out. Thank you, Customer Care Team - CustomerCare@UnityCadillac.com

Excellent buying experience- great deal.

Excellent buying experience- great deal. Exactly what I wanted for options -model - bed -wheels - toeing package

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We're glad to hear that you had an excellent buying experience at Unity Chevrolet of Newburgh. Enjoy your new vehicle and drive safely!

I wanted my HHR light bulb replaced.

I wanted my HHR light bulb replaced. I tried to do it myself without success I was shocked with the $157.00. Charge. I will go to Advanced Auto next time. What a ripoff especially for a GM Retiree.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's disappointing to receive this feedback, but as we do our best to keep our prices fair and competitive within the current market, we will keep it in mind. If there's anything else you'd like to add that might help us here, please reach out. Thank you, Customer Care Team - (877) 811-9330

Jordan and Jeremy went way out of their way to get me in

Jordan and Jeremy went way out of their way to get me in a beautiful new Equinox. And talk about above and beyond, I even got grilled cheeseburgers. Love them and HIGHLY recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're overjoyed Jordan and Jeremy went the extra mile to assist you! It's also wonderful to hear you appreciated the cheeseburgers. Thanks for all your support of Unity Chevrolet of Newburgh. Enjoy your new Chevrolet Equinox!