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Cincinnati Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–7:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 10:00am–4:00pm 8:00am–3:00pm
Sunday Closed Closed
New (513) 810-5214 (513) 810-5214
Used (513) 810-5240 (513) 810-5240
Service (513) 810-5242 (513) 810-5242

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cincinnati Cadillac from DealerRater.

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Quick and Painless

Brandon Ozier is very professional and easy to work with and made the experience enjoyable. I recommend this dealer and recommend Brandon to help with your experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Delightful Experience!

Everyone at the dealership was very friendly. Our salesman Jim was a joy to work with and has continued to help with any questions we have had after our purchase. Cody got all our paperwork ready and out the door in no time. I was very happy with my experience purchasing my recent vehicle at Thomson MacConnell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

nanav, Thank You for the positive response! We look forward to working with you in the future! ---- Thomson MacConnell Cadillac

Excellent service trading and purchasing a car

Buying a car random oozed was very helpful in helping me make a purchase no waiting for hours to deal the deal arrived for pickup car was ready paper work was prompt the sale went very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience.

Very good experience. The dealership is extremely clean and organized. Greg and Cody were professional and very knowledgeable. No pressure from anyone at any time during the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

caddyman 1234, Thank You for the positive response! We look forward to working with you in the future ! ---- Thomson MacConnell Cadillac

Great dealership

Extremely enjoyed my buying experience here. Branson and Cody were great. Friendly and courteous service. Couldn't have been treated better. Would come again to deal with this company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

James Hensley, Thank you for your positive response! We look forward to working with you again in the future! ------ Thomson MacConnell Cadillac

Dealer response

James Hensley, Thank you for your positive response! We look forward to working with you again in the future! ------ Thomson MacConnell Cadillac

Professionalize

Brandon Ozier is a gem to your organization. He went out of his way to make sure all questions were answered, never felt rushed or uneasy. We felt both he was honest and enjoyed his work. I would not buy from anyone else. Kudos Brandon. Cody was very professional also.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience

The purchase process was so easy and The staff was so friendly! Brandon was great to work with! we had to travel to purchase our vehicle and brandon made sure to communicate with us promptly through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Ac333, Thank You for the positive feedback! We appreciate your business and look forward to seeing you in the future! --- Thomson MacConnell Cadillac

Friendly, easy and great.

The whole experience of selecting the car and purchasing it was smooth with no pressure. I am very picky about what I want and they had a car available that was perfect from for me. Brandon took the time to show me how everything worked. I have been dealing with their service department for approximatly fifteen year and they are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

judith mcg,] Thank You for your positive response and loyalty to our dealership!! We look forward to working with you again in the future! ---- Thomson MacConnell Cadillac

Excellent Customer service and very professional

I had a great experience at this dealership and was able to come away with a great car that I love. Brandon the salesman was very knowledgeable, polite, and genuine ling seemed to care. Cody was also great explaining all of the details after the purchase. I would definitely buy from here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lucas Moeggenberg, Thank You for the positive response, we look forward to working with you again in the future!! ---- Thomson MacConnell Cadillac

Buying a car was like a pacific breeze

Mike Fitzwater welcomed us and made us feel comfortable, no pressures. Mike was professional and made our shopping experience a great one, free of hassle free of stress. We walked in late in the evening and he was patient and gave us undivided attention. I am more than happy and satisfied with my ride. Thank you Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.