Haley Toyota of Roanoke

I walked to the service department for regular service check up that new Toyota has to go through. The Asst. Manager was rude, lied and gave me misleading information. He was totally unprofessional and lied again when I asked for company's written policy. I hope it's not the case but somewhere I suspect he doesn't like the people that come look different than him

Promised pin striping on my new Rav. Said it needed to be done before paint sealant. I told customer service. They sealed anyway. Liars. Jerks.

I contacted this dealer by email after seeing an online ad. I am located about four hours from the dealer, but was very clear that I wanted the car and would have traveled to get it if necessary. Salesman Jeff Bannon said I did not need to, as he would have the car driven up to me, we agreed on a price, and I got my financing in place. Only after this occurred, Jeff first vented at me via email for trying to move the transaction along quickly when he was busy, then said the car was mine and I didn't need to worry, but later called me back to say that the car had been sold to someone else (probably for a higher price). Beware dealing with this dealer and this salesman long distance, as it seems as if they were playing games, and, in any event, did not keep their word. Do not trust them or do business on a handshake with these slick folks.

the employees there are second to none very nice facility great inventory to choose from the service dept will not rip you off like some dealerships

Keith was absolutely fantastic!!! He is awesome! He made sure I was completely satisfied and got me a great deal.

You staff are wonderful! Sales to service! I will always use this dearlership! Service is wonderful, ready before due! Pulled my car up before I could get outside. Love them!

Took me on time, everyone very professional and friendly. Took time to explain exactly what they did and what will need to be done on my next visit in 6 mo

Sales person was never pushy and was very patient with me. My situation was unique and the sales person understood and allowed me the time I needed before my purchase.

The work was thorough and a comprehensive report given to me. The people were friendly, and the facilities were excellent.

Not only did they change my oil, they also quickly fixed a recall on the parking brake instead of me having to make another appointment.