Reviews
The mobile service feature was very convenient and the
The mobile service feature was very convenient and the mechanic was polite, helpful, and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phone lines were down for a while so I had to submit a
Phone lines were down for a while so I had to submit a call request to the service department on their website. The SALES department called me twice in two days trying to sell me a car. Ridiculous. I just wanted an update on when a repair would be done on my car
- Customer service —
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I felt very welcome in this dealerships friendly
I felt very welcome in this dealerships friendly atmosphere. Lucas wood was a thoughtful salesman who fought for my wants and needs. I never expected to get a brand new ford, but gallery ford made it happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had t a good experience at this dealership everything
Had t a good experience at this dealership everything went fine no problems going back on Monday
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealer ships employees were very friendly and easy to
The dealer ships employees were very friendly and easy to work, I will do business again with them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so very much for all your hard work.
I had the best experience buying my car at Gallery Ford
I had the best experience buying my car at Gallery Ford in Pekin. Nautica was my sales person. She was so helpful and had so much knowledge about Fords. The general manager was so friendly. The entire experience was very comfortable. No high pressure sales going on there. A friendly environment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took my truck in for a recall.
Took my truck in for a recall. Quick service and no problems. Out of the dealership with recall finished in under a hour. Very courteous and polite staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and personable!
Very helpful and personable! Will always come back for work that needs to be done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good salesmanship, friendly, knowledgeable, hope service
Good salesmanship, friendly, knowledgeable, hope service is as good. Got the vehicle I wanted for a descent price. Was disappointed in my trade in value on my truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good selection friendly service and knowledgeable
Good selection friendly service and knowledgeable salespeople made the process of buying a new vehicle easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car