Gallery Ford of Pekin

I had the best experience buying my car at Gallery Ford in Pekin. Nautica was my sales person. She was so helpful and had so much knowledge about Fords. The general manager was so friendly. The entire experience was very comfortable. No high pressure sales going on there. A friendly environment!

Took my truck in for a recall. Quick service and no problems. Out of the dealership with recall finished in under a hour. Very courteous and polite staff.

Very helpful and personable! Will always come back for work that needs to be done!

Good selection friendly service and knowledgeable salespeople made the process of buying a new vehicle easy

Good salesmanship, friendly, knowledgeable, hope service is as good. Got the vehicle I wanted for a descent price. Was disappointed in my trade in value on my truck.

Service department needs better communication. I had an oil change done and nobody informed me I could pick up my car. The next day I got my car and my paperwork said my rear brakes were in the red but nobody told me. Now I have to take it back in and be without my car for another day when it should have already been done. The GM called me to apologize but I did not yet know about the brakes. I believe in second chances but not thirds.

We bought our truck 5 years ago when it was Velde Ford. They went above and beyond to make sure we got our truck. We continue to bring it to Gallery Ford for the maintenance. From the day we purchased our truck to every visit to the shop, we can’t praise every one enough for the hard work, kindness and professionalism they have demonstrated.

Service manager was knowledgeable & helpful. Work was done timely & well. I will definitely recommend them

did great job with warranty that was performed. advisor very knowlegable and friendly and prompt

They fixed all my recalls in a timely manner and I'm so thankful . I would definitely go to them again for all of my needs. Everyone was friendly and courteous.