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eCarOne Austin Delivery Center

(2,760 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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It was a very pleasant experience.

It was a very pleasant experience. Everyone was very knowledgeable and very patient and completing the deal. I would definitely come back and buy another vehicle. Thank you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everything was quick and easy.

Everything was quick and easy. negotiating was easy as well and they were cooperative. All the paperwork was ready for me and I was in and out quick. No huge pressure to buy extra packages (besides the ones that were "forced" on the sale). That is the only reason I took off one star. Elias was easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I’ve had great time at the dealership.

I’ve had great time at the dealership. They made my car buying experience easy. Sales agent, Benjamin was knowledgeable and friendly. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Super smooth process, all done online or via phone.

Super smooth process, all done online or via phone. Would definitely buy again and recommend to others in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very happy with ecarone and our experience with Adam.

Very happy with ecarone and our experience with Adam. He was highly knowledgable and very responsive. The sales process was very straight forward and there was no pressure. Would highly recommend Adam and ecarone for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and easy process!

Quick and easy process! very friendly and professional.. Adam and all staff at ecarone Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Would highly recommend asking for Adam if you need

Would highly recommend asking for Adam if you need assistance financing a car! Adam was professional, accommodating and didn’t rush or pressure me. He was very welcoming and made me feel at ease with my purchase. He took the time to find the deal that worked best for me and made the process quick and simple. He even charged my phone and paid for my Uber on the way back to the dealership to pick up the car. I’m extremely satisfied with my purchase and wouldn’t think twice about doing business with Adam and Momentum Maserati in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Hassle free experience!

Hassle free experience! Great customer experience with buying the car online. Great management and responsive people taking care of customer need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was the first time I bought a car sight unseen

This was the first time I bought a car sight unseen online. I bought my previous car from eCarOne in..2008, and I went back to them bc the experience then was so good and I liked the car so much I kept it for 14 years. The process was smooth, transparent, efficient, and the whole team was very responsive. Also, I was at a work event the week I was buying it and stressed, tired, cranky...I wasn't at my best, and they had a lot of patience with me! The car was very fairly priced and when it was delivered, it exceeded my expectations, turns out the pictures didn't do it justice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

My experience with Ken, Masoud, and the staff at eCarOne

My experience with Ken, Masoud, and the staff at eCarOne was fantastic. Ken responded immediately, got me a quote within an hour, stuck to my text-first communication preference, and answered any question I had without any hesitation. Absolutely earned my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.