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eCarOne Austin Delivery Center

(2,760 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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Very helpful, very quick to respond back to me.

Very helpful, very quick to respond back to me. He made the online car purchasing process very efficient and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Johnny was extremely responsive and very knowledgeable.

Johnny was extremely responsive and very knowledgeable. Found the perfect car at the right price for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Johnny and the team were phenomenal.

Johnny and the team were phenomenal. Smoothest car buying experience I've ever had! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great customer service.

Great customer service. No pressure from sales associates. Finance department worked with my needs. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I drove up from Las Cruces, NM because I couldn't find a

I drove up from Las Cruces, NM because I couldn't find a better price for the specific car I was searching for. Ben Flores and the team were very responsive and efficient with me and my loan officer to make sure the deal got buttoned up before I made the 9.5 hour drive over there. The whole process was smooth and the car was delivered clean as promised and with a full tank of gas. I would buy from them again if they happen to have what I'm looking for in the future but for right now I'm enjoying the car I got.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Working with Adam was an absolute pleasure!

Working with Adam was an absolute pleasure! Adam is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Mercedes took about 1 - week. The best part – Adam stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Adam if you are considering buying a new or previously owned automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience!

Best car buying experience! Elias took great effort in identifying our needs and connecting us to the car we love. We shopped a few other dealerships but none compared to Ecar One. SIDE NOTE: Auto Centrix was the WORST experience we’ve ever had so if you’re shopping a used EV I recommend not buying from them! If you want to be treated with respect and walk out with the car you’ll be happy driving go to Ecar One and talk to Elias.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Communication with Ash was great!

Communication with Ash was great! Hopefully the cosmetics issues with the car can be taken care of when I come back in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My sales person was Benjamin.

My sales person was Benjamin. He was very helpful, knowledgable and responsive in answering all my queries in a timely manner. He was always there to take care of my concerns. I really appreciate his attitude and communication; and would love to work with him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

The Momentum Maserati team (Johnny & Sam) showed

The Momentum Maserati team (Johnny & Sam) showed outstanding ethics on my recent used car purchase. While communications could use some improvements, their willingness and initiative to provide a quality car and outstanding customer service has been beyond reproach. In all my car purchase history I have never been so impressed and u can say with certainty that I will visit Momentum/eCarOne for my future purchases. Johhny &Sam, thank you for bringing respect back to car buying

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.