Reviews
Ken provided outstanding service with our purchasing...
Ken provided outstanding service with our purchasing needs. Absolutely professional and wonderful to work with him and everyone at eCar One. This is my second purchase and I would recommend to all my friends. Q&B Jones
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with eCarOne was the best, easiest car...
My experience with eCarOne was the best, easiest car purchase I’ve ever made! Excellent!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were very fast responding to my questions and...
They were very fast responding to my questions and providing additional information about the S550 I purchased from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I can’t say enough good things about this dealership....
I can’t say enough good things about this dealership. Johnny is a great, no pressure salesman and bent over backwards to communicate and take care of us during the process. He went above and beyond what I expected and the entire team made me feel welcome and not like a transaction. I couldn’t recommend this dealership enough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice high end dealership with great staff and...
Very nice high end dealership with great staff and service is top notch. They have a very smooth and easy no-nonsense approach which is much appreciated. We had a great experience and love our new vehicle. I would recommend these guys to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We found the vehicle of our dreams online at Essence...
We found the vehicle of our dreams online at Essence Maserati. We drove in from 3 hours away to pick up the vehicle. Sales rep, Elias, was very attentive to our needs and made sure we were taken care of. He worked with us remotely preparing all of the paperwork, trade-in value, etc. before we even drove out there. Finance manager, Masoud, made our purchase quick and smooth. He offered us warranties that were very much needed. This is one the best vehicle purchasing experiences we have ever had. I personally don’t like going to dealerships, but Essence Maserati made this transaction so easy that I will return to them when it’s time for another vehicle. We are VERY pleased with our experience. Thank you Elias and Masoud. Bernie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Big Thank You.!Granddaughter is the happiest kid in the...
Big Thank You.! Granddaughter is the happiest kid in the world. Luv the Car, Luv the Price, and especially luv the way my granddaughter was treated by everyone at the dealership. I’m sold on your Dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David has been helpful but the car I purchased check...
David has been helpful but the car I purchased check engine light came on. They are assisting just waiting on resolutions. Working to resolve issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used Luxury Car Dealer with No Pressure
I was in the market for a used car and was looking at luxury vehicles. This is a great dealership if you aren't sure what type of car you want or if you already have something in mind. No pressure and very easy environment. Keith was fantastic to work with. We test drove a few. Went to their sister dealership and ended up coming back here to purchase our car. Very simple process even with COVID going on. Safety precautions in place. Everyone was wearing a mask and sanitizer was available. I would highly recommend Keith and this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service Quality Product, the name brands...
Great Customer Service Quality Product, the name brands you want Nice selection of impressive inventory No pressure Sales Convenient Hours for viewing and test driving Affordable prices
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car