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eCarOne Austin Delivery Center

(2,760 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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Best Experience Ever!!

This was the most smooth and painless auto shopping experience we have ever had!! Elias was attentive without being pushy and we appreciate his willingness and honesty when answering our questions. Also, we are loving the new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good buying experience

I purchased a 6 year old car and enjoyed the experience. I was able to view the entire inventory without any staff intervening. Financing options were better than I was able to obtain on my own and vehicle inspection I hired revealed only minor issues. Closing the sale had no surprises ans was simplified compared to previous purchases from dealerships. This is a great place to purchase luxury used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was by far the most simplified car buying process I...

This was by far the most simplified car buying process I have ever experienced...I literally spent about 1 hour at the dealer from start to finish! Truly amazing, no stress and I will definitely be back....I will be a lifelong customer!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience with our purchase and the staff...

We had a great experience with our purchase and the staff was very friendly and pleasant. Our salesman was great-from the first conversation with him,he showed so much interest in what made us happy.This was a wedding gift for my wife and she was very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Smooth sailing, great car!

I bought an X3 remotely and had it shipped. Everything was excellent and very streamlined. Could not be happier! They really only have top tiered cars at this dealership and insisted I get it independently inspected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

David was awesome in helping me buy my car! The entire...

David was awesome in helping me buy my car! The entire experience was positive and handled with ease. He was so helpful, had awesome follow-up and great all around to work with, the pleasure was all mine and I LOVE my car!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No customer service and lack follow up skills. My brother...

No customer service and lack follow up skills. My brother & sister Tommy &April Jones is a regular and after I shared my e xperience they to were surprised. Worst experience...I guess because my 16 year old daughter car didn't cost what a Range Rover would cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Elias was great to deal with. They stand behind their...

Elias was great to deal with. They stand behind their vehicles 100%. Will definitely purchase here again. Great inventory and great pricing. These guys take care of their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is our 2nd vehicle purchases from eCarOne & yes we...

This is our 2nd vehicle purchases from eCarOne & yes we will be back in the future! Easy, Fast, Quality Service for very nice luxury vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

In and out in just over an hour including the time spent...

In and out in just over an hour including the time spent test driving vehicle. Gave fair amount for trade-in. Friendly staff and no pressure to buy add-ons. No surprises on the contract.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.