Reviews
Over the Top Service and Value
After searching several dealers for the car I wanted, I was fortunate enough to find eCarOne. It was after hours and I was able to chat online to set up an appointment and to verify the car was still available, as the deal was priced lower than any I had seen with such low mileage. I searched for days non-stop and drove several at other dealers. Something was telling me to hold off buying anything I'd seen. Vince called me that following morning and verified the car was available and set my appointment. When I arrived it was first class all the way, from a warm greeting by Vince to the front desk girl's smiling face, it felt right. Drove the car. Checked it out. Was blown away with the quality for the price. Almost unheard of. Vince got me financed. Offered me a very fair trade in allowance and we bought the car. I'm thrilled the way everything was handled. Hassle free experience with way above the norm top notch service. Before you buy ANYTHING, visit Vince at eCarOne for the best value available. Very satisfied customer and will refer everyone looking for a beautiful car at the best price out there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
The service that I recieved was awesome,friendly staff,very respectful,and fast Jason and Adam took real good care of me I would recommend Ecarone to everyone who's looking to purchase a car without having to wait allday
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service
Ash was very good. The price was fixed, there was no negotiation. He however helped us on the warranty piece of the price, which was nice. I told people in my church about buying at Ecarone.com. Expect a few sales in coming months from my colleagues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No hastle!
Jaren is a Rockstar! Under promised and over delivered, Only way in which I'll purchase vechicles in the future, pleasant experience great people wonderful facility.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
E car ones makes it easy!
Loved working with Tricia! She was knowledgeable, efficient, and easy to work with. I love that you know what the price is walking through the door and there is no " back and forth " haggling. I feel we got a very fair price for our trade in. This is our second purchase from ECarOne and I'm sure it won't be the last.
Terrible communication
I am very unsatisfied. I lost my time with Vince. Vince was unprofessional I was purchasing a 2015 BMW 750 LI I had to send 25 emails . Vince never remembered the last email or conversation. Terrible communication.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Experience
This was my 3rd visit and 1st car purchased from Ecar-one. My overall experience was very positive. The quality and selection of BMW's was outstanding. Then, the friendly, quick customer service provided by the team made my decision very easy to choose this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
VINCE WAS SUCH A PLEASURE TO WORK WITH!
I was working with Vince, and he made the experience such a hassle free experience. He was very courteous, prompt and professional. I had the answer to all my questions within the hour. I purchased the car from out of town which I thought would be a nightmare but not with Vince's help. This was by far one of the best experiences in car shopping I've had! I highly recommend E-Carone as well as Vince!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easiest car buying experience if my life!
Vince was awesome! No pressure, super honest and quick. He worked out all nuances I had and made this buying experience the best I have ever had in my life. Definitely recommend to anyone! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Painless
Quick response to questions. My sale person follow up on everything I asked of hilm. Everything was done by email and telephone. Dealership met all my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car