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eCarOne Austin Delivery Center

(2,760 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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Awesome car buying experience

Best car buying experience I've had ever. Quality vehicles, knowledgeable staff (Kyle), very professional and hospitable environment. And competitive pricing. Top notch in my book!! I've told everyone I know about you guys!! Thanks so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

This is our second car purchased at eCar One and it won't be our last. The selection, prices, and no pressure sales tactics will bring us back a third time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super Dylan

Super young man. Tried his best and does it! I'm out of town buyer and he coordinates everything well. Always a smile and that counts for a lot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fast and Convenient

Jaren was amazing–will definitely recommend him (and have already) to my friends and fam! My purchase was smooth and hassle-free! Jaren ensured everything was taken care of before I arrived at the dealership–very efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

For a quick simple and easy car buying experience call Kyle

Called ahead to make sure they still had the vehicle we wanted before showing up. I was told yes, and to come in 20 minutes. When we got there, Kyle greeted us and told us the car was pulled up front and ready to go. Very straight forward process. No pressure sales environment. We felt welcomed and valued from the moment we walked in. By far the easiest and most convenient car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Customer Service Experience

Vince is an outstanding salesperson. He ensured that the vehicle I purchased was in emaculant condition. He made my buying experience very smooth and carefree. Initially I was hesitate in making an internet purchase; however, his professionalism allowed me to be very confident in my purchase and it ensured me that I made the right decision to purchase. Again, The professionalism and genuine care Vince shown made the whole purchasing expierence first class. When I decide to purchase again in the future I will definitely consider using Vince again. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great deal on a great car.

I flew into Dallas and was picked up at the airport by Moe. Super nice kid. Went to the dealership, met with Vince and hopped into the Mercedes GLK. It was nicer than I would have thought. Great deal on this vehicle and Vince was very helpful making everything very easy and seamless. I would recommend them to anyone looking for a great deal on a luxury car. Thanks again, Vince. Joe M.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent service by Dylan and E-CarOne!

From the time I started looking at a vehicle, Dylan was always available and provided excellent customer service the entire time. He reserved the vehicle I wanted immediately and made sure it was clean and ready to go once delivered. This is our second vehicle we have purchased at E-CarOne and will be sure to ask for Dylan again. He did an awesome job! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome Experience

We started off our shopping by my wife calling (and luckily got J.D. on the phone) and asked if the Prius was still available and it was. 30 minutes later we get there and off on the test drive. Now here is the best part. JD told us the car would be ready in about 3-4 hours and to come back instead of waiting. I have not experienced that at other car dealerships. They would normally want you to wait 6 hours until signing. All in all i spent maybe 2 hours there in total and walked out with the car I picked out online. The process was super easy and a great staff. Thanks E-CarOne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

7 cars and counting

Been coming here for about 4 years now. First dealing with Elias was about two months ago. Very pleased with his approach and demeanor. Appreciate him being forthright and honest. He addressed my concerns and was quick to do the necessary to get the deal closed. Be back soon to trade in wife's car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.