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eCarOne Austin Delivery Center

(2,760 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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Great experience

Great inventory and Ash was very helpful and Tiffany did a thorough job with the financing. Will definitely refer friends to this dealership and will buy here in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Kept Me Informed

Great service from everyone I dealt with, especially my salesman Johnny Warden. Worked with me to structure the deal to my personal needs. There was a couple of mechanical problems with the car that he resolved working with the original warranty, and he did an excellent job of keeping me informed every step of the way. Highly recommend Johnny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!!!

It was trluly a pleasure to work with Vince on the purchase of my vehicle. He went the extra mile to make sure everything was ok. I would diffinitely purchase another car from Vince/ECAR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Vince (Sales) and Rob (Finance) were excellent to work with

I recently purchased a 2015 Mercedes GLK 350 from ECarOne which I found on eBay. I had not heard of EC1 before, but working with Vince in on-line sales put me immediately at ease. After satisfying myself I couldn't get a better deal on a similar vehicle elsewhere, I paid my deposit to EC1. Vince helped me to arrange a pre-purchase inspection with their local Mercedes dealership and EC1 paid for all the service items reported during the inspection - mainly replacement brake pads and rotors all round. EC1 had also fitted a new set of Firestone tires and even replaced missing OEM items at their expense. Luckily I had a trip planned to Dallas, so a couple of weeks later I visited EC1 to test drive the vehicle and complete the purchase with Rob from Finance. Shipping the vehicle from TX to CA was a breeze. Nothing was too much trouble for Vince and Rob and they were very responsive which is important for an out-of-state buyer. I will definitely buy from ECarOne again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Vince is the best

One of the easiest experience buying a car. Vince was very pro-active and answer all my questions very quickly, very professional and polite. he also help me shipping the car to California. I would recommend E-CarOne and Vince to anyone who want to have the best experience of buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent!

Very nice and professional mangment. I purchased a car from here and will definitely be back in the future! I highly recommend buying a car from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

great service

It was the best service and treatment I've ever had when buying a car I would recommend any one buying a car to contact Elisa to buy a car from I am very very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best dealership experience ever

The no-pressure atmosphere of eCarOne was the best! Ash and Gordon were a great help and more than accommodating for everything we wanted or needed! Couldn't have asked for a better car or experience. Will definitely recommend to others and be back soon for my next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Where's the EASY button?

Johnny was SO VERY EASY to work with. Friendly, no pressure, just answers to questions and willing to help. Highly recommend this man and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mercedes 2014 Purchase

The entire team at E-CarOne was a great pleasure to work with. They took the time to ensure that all our needs were met with a very high level of satisfaction. They made the entire car purchasing process increadably easy and a real pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.