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eCarOne Austin Delivery Center

(2,760 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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PERFECT! Thanks Tricia!

I purchased an Infinity QX80 from E-CarOne in November 2016 and had the BEST experience! Tricia was my salesperson and I couldn't have asked for better!! HIGHLY recommend her and E-CarOne!! Thank you Tricia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!!

E-Car One really has a great selection of vehicles and in particular our salesman, Jaren, was accommodating and pleasant to deal with. Jaren was very professional and spent time with us in the selection process, giving us a thorough review of the car and it's features. Financing was very fast and straight forward. The car is great and we are enjoying the new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Service and Communication

1st time buying a vehicle on line I found car on eBay 2015 S550 thought it was to good to be true, but it was a wonderful buying experience. Vince communicated with me and made the process fast, easy, and headache free. He always answered my calls even after I purchased vehicle to make sure I was happy and didn't need Andy thing. He also referred and made suggestions on a life time warranty that was bumper to bumper that would save me money in the future. I look forward purchasing another vehicle from Vince!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Out standing super awesome

My experience with Kyle Hermann was the best car buying experience I ever had in my like i highly recommend Kyle and the rest of the staff customer service was 5 star

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service

This was by far the best car buying experience that I have ever had. I spent less than an hour and half at the dealership which is priceless. I can not put into words how accommodating and professional that Johnny was. I would recommend E Car One to anyone that is interested in buying a used car. My rate was exactly what I had hoped for. Next car purchase will definitely buy my next car from this place!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Absolutely the best experience I have ever had buying a car.

Johnny made my car buying experience the best ever. thr next time I buy a car it will be from E Car One. There aren't words to describe how satisfied I am.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very patient and professional!

This review is for Adam Assi our sales rep, we do thank you for your patience and extreme professionalism in dealing with us during our time of choosing and buying the car (BMW 535i) . We had a problem with the side mirror and he made it feasible to be change with no charge. It's hard to be a salesman ,because you cannot make everyone happy, but he made it possible that we'll be happy for what we choose and we commend him for that. Thanks for your help. Job well done Adam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

No Pressure Dealership

My salesman, Elias, was very helpful, knowledgeable, and patient with me. This was my first car buying experience and I was anxious. To my surprise the environment created by the staff at E-CarOne was welcoming and courteous, with no pressure. Thanks to Elias and a few other E-CarOne team members, my first car buying experience went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Elias S. is a great saleperson, He is a very niece person .

My overall experience dealing with Elias was great. He is my kind of guy, He treated me with respect and dignity. He made me feel like I wanted to buy a car even If I wasn't go to. Thank Elias! Great job, keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great car buying experience

The salesman Elias was great and very helpful. Customer service is definitely their priority. I would like for them to be a little more detailed when cleaning and inspecting the cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.