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eCarOne Austin Delivery Center

(2,760 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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Jared was professional and courteous.

Jared was professional and courteous. He quickly responded to texts and calls. Dealership had a wonderful inventory of beautiful cars. Staff was very efficient making the purchase as pleasant as possible. Would buy again

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Eve! We’re so glad to hear that Jared and Ash provided a professional, courteous, and efficient experience during your Genesis purchase. It’s great to know our inventory and team made a lasting impression. We truly appreciate your kind words and look forward to helping you again in the future. Welcome to the eCarOne family!

Easy to work with, fast, and transparent no gimmicks no

Easy to work with, fast, and transparent no gimmicks no dealer tricks .. very smooth transaction

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Rod! We’re glad to hear that Ash and Vinh made your Mercedes purchase fast, transparent, and hassle-free. No gimmicks—just a smooth, straightforward experience, exactly as it should be. We truly appreciate your trust and business. Welcome to the eCarOne family!

Adam was very responsive to my requests and was able to

Adam was very responsive to my requests and was able to work out a deal over the phone and text. I arrived at ECarOne with my new car cleaned and ready to go. I traded in my current vehicle. The whole process was seemless and efficient. I was in and out in 1.5 hours. This was an easy and painless experience with no high pressure sales. I highly recommend this dealership if looking for a vehicle.

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  • Overall experience 5.0
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Dealer response

Thank you for the fantastic review! We're so glad to hear that Adam made your Tesla purchase smooth, efficient, and stress-free. Handling everything remotely and having your new car ready upon arrival is exactly the kind of experience we aim to deliver. We truly appreciate your recommendation and are thrilled you chose eCarOne for your trade and purchase!

Great car buying experience Paul was an Excellent sales

Great car buying experience Paul was an Excellent sales associate and the finance department was excellent as well.

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  • Overall experience 5.0
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Dealer response

Thank you for the great review! We're thrilled to hear that Paul and Elias made your BMW purchase a smooth and enjoyable experience. We truly appreciate your kind words and are glad everything met your expectations. Welcome to the eCarOne family!

I have bought several cars but by far eCarOne gave me a

I have bought several cars but by far eCarOne gave me a great experience. They weren’t pushy nor were they sharks. They collaborated with me to go over the options and explained everything. Thank you for the great experience!

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  • Overall experience 5.0
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Dealer response

Thank you, Ale! We’re thrilled to hear that Kim and Ash provided a car-buying experience that stood out from the rest. We pride ourselves on a no-pressure, collaborative approach, and it's great to know that came through. Thank you for choosing eCarOne—we appreciate your trust and look forward to helping you again in the future!

I worked with Ken and he was great to work with.

I worked with Ken and he was great to work with. I have never bought a car out of state and Ken made it very easy and was professional.

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  • Overall experience 5.0
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Dealer response

Thank you, Matthew! We’re glad to hear that Ken made your out-of-state Mercedes purchase smooth and stress-free. His professionalism and attention to detail truly make a difference. We appreciate your trust in eCarOne and hope you enjoy every mile in your new Mercedes!

I like the good service and attention that Dau had with

I like the good service and attention that Dau had with us since the first word we cross. Everything was so fast, I like the experience of buying my first car.

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  • Overall experience 5.0
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Dealer response

Thank you for the kind words! We’re so glad to hear that Dau provided great service and made your first car-buying experience smooth and memorable. We truly appreciate you choosing eCarOne and wish you many happy miles in your new car!

I was very pleased with ECarOne.

I was very pleased with ECarOne. Ken understand my needs and was very helpful getting me in and out in a timely manner. I love my new car and feel great about the deal. Service was excellent!! The whole staff was super friendly. Definitely recommend ECarOne and would use them again.

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  • Overall experience 5.0
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Dealer response

Thank you for the wonderful feedback! We're so glad to hear that Ken, Ash, and Janae made your experience at eCarOne a great one. It’s always our goal to understand our customers’ needs and make the process efficient and enjoyable. We’re thrilled you love your new car and felt confident in the deal. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Adam was amazing throughout the process and very patient

Adam was amazing throughout the process and very patient throughout this process, which was huge for me, especially with all the car dealerships out there. The process was quick and painless, which Adam mentioned it would. Overall, I am extremely grateful and so excited on my new car! Thank you, Adam!

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  • Overall experience 5.0
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Dealer response

Thank you for the fantastic review! We’re so glad to hear that Adam made your Tesla purchase smooth, stress-free, and enjoyable. His patience and transparency are what set him apart, and we're thrilled that you felt confident and excited throughout the process. Enjoy every mile in your new Tesla, and thank you for choosing eCarOne!

Quickest and easiest place to buy a high end vehicle.

Quickest and easiest place to buy a high end vehicle. Great service and, all around knowledgeable people . Very clean restrooms which is always a must for me.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Fred! We're glad to hear that Elias, Tanner, and Maddie made your Mercedes purchase quick, easy, and enjoyable. We take pride in offering great service, knowledgeable staff, and a clean, welcoming environment—restrooms included! We truly appreciate your kind words. Welcome to the eCarOne family!