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eCarOne Austin Delivery Center

(2,828 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,828 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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You Can't Pay Advertised Price - Add on Fees

I had a similar experience. You can't buy the car for their advertised price. They will add on TWO $995 charges for aftermarket products that you don't want or need. I had asked for a po prior to seeing the car. The salesperson said it only takes 5 minutes and suggested I see the car before getting the po. Had I received the po I would have seen the rip off charges they add on. Stay away from ECARONE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Working with Johnny made quick simple and easy to

Working with Johnny made quick simple and easy to complete the purchase of the 2018 Alfa Romeo Stelvio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Elias was so great.

Elias was so great...every step of the process was smooth and we appreciate his attention to every detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everything went very smooth.

Everything went very smooth. We had great experience here and we highly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Christian was great, answered all my inquiries quick and

Christian was great, answered all my inquiries quick and provided the best deal! Strongly recommended **

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely awesome customer service!

Absolutely awesome customer service!! Fast and easy process. Love my new BMW!! Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great communication as well as a simple and easy process.

Great communication as well as a simple and easy process. I would definitely recommend Ken.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Elias was great to work with, process was easy, overall

Elias was great to work with, process was easy, overall good experience. Didn’t like that you don’t get a choice on paint protection, it’s not a product I would use.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I traded my GMC AT4 in for my a Volvo suv last week at

I traded my GMC AT4 in for my a Volvo suv last week at ECarOne. They are awesome to deal with, drove a ton of different make and models, before I choose. I highly recommend you check these guys out, it’s worth the drive! Ask for CJ, super friendly & helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is my 4th car for e car one and with the great

This is my 4th car for e car one and with the great service they always provide I will continue to buy cars for them. They treat every customer with respect and with honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

E car one is the best in town better then any used car dealership