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eCarOne Austin Delivery Center

(2,759 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,759 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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Wonderful car buying experience with Elias and the rest

Wonderful car buying experience with Elias and the rest of the staff at ECar. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a really great experience working with Elias.

I had a really great experience working with Elias. He was extremely responsive and professional, the car was fully detailed when I arrived so my experience test driving it was impeccable, and the car was exactly as advertised and pictured in the photographs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Elias was extremely helpful and very professional.

Elias was extremely helpful and very professional. My experience was excellent and I would definitely recommend others to both Elias and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing doesn’t say enough when it comes to ELIAS!

Amazing doesn’t say enough when it comes to ELIAS! I bought a car unseen and he made the transaction smooth and uncomplicated. If you are looking for someone that will keep their word and do good business, then this is who you want to do current and future business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Elias was great and very easy to deal with.

Elias was great and very easy to deal with. Overall it was a good car buying experience. There were 2 problems with our final invoice but they were Elias’ fault (and they were eventually worked out).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

eCarOne made it easy to shop and drive the vehicle I was

eCarOne made it easy to shop and drive the vehicle I was looking for. Appreciate their friendly and casual approach. There was not pressure to make a sale but instead they were willing to listen to what worked for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Elias was awesome!

Elias was awesome! The best car buying experience of my life. I will not buy a car from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’m a traveling nurse that purchased my Infiniti QX80 in

I’m a traveling nurse that purchased my Infiniti QX80 in May 2019 in Dallas. While on assignment in Seattle I was rear ended and my car was totaled. I loved my purchase from E CarOne so I started a search for my next vehicle. With scheduling and a shortage of nurses, the opportunity to fly to Texas to sign on a new vehicle was slim. Hurst location made my life a breeze with DocuSign and allowed my son to take possession of my new vehicle. They were GREAT! I will always be a customer here and knowing that their loyalty is for their customers makes it that much better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Elias was professional, knowledgeable and more

Elias was professional, knowledgeable and more importantly very kind. I am very grateful to have had him as a representative. This is my third car with E Car One and I have to say I am more impressed every time with the flow of the process and the efficiency. For someone who is always on the run this is an amazing place to purchase from! You always find incredible value in their vehicles, plus for me also a great experience! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful, very quick to respond back to me.

Very helpful, very quick to respond back to me. He made the online car purchasing process very efficient and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.