Reviews
Made the extra time I needed
A couple of weeks post-purchase I had additional questions about my paperwork. Jess Spencer made time for a second face-to-face with me even though I was already a "done deal". It would have been far easier for him to pass me off to someone less busy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Is is good to hear that Jess could take the time to make sure you were taken care of and could help answer your questions about your paperwork. Thank you for this great review and for coming to see us. If you need anything else, we will be glad to help.
Great Purchase Experience with Gary Hillman
I usually find car buying extremely stressful, and prefer to split the lengthy process into several visits. Gary Hillman actually made his part of the transaction very enjoyable! I was on the fence about trading my current Toyota for a new one -- Gary's thorough knowledge of his products helped me decide what would be best for me. He was extremely patient through the many test drives we took while I debated between models and the excellent selection available at LHM Toyota Boulder. Although I originally planned to only do test drives that afternoon, Gary kept the process so smooth and unpressured that I decided to purchase that same day. He even kept me fueled with a great variety of snacks available in his office, giving me an energy boost and the time I needed to make my decision. I would definitely buy through Gary Hillman again!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that Gary could help you have such an enjoyable and easy buying experience with us. Thank you for taking the time to leave us such a genuine review. If our team can be of any further help to you moving forward, be sure to come back and see us again.
Most enjoyable car buying
I have not bought a new car since 1995. This experience with Gary and LHM was super enjoyable. Every person at this agency was helpful, super informative and answered every single question I had. If I ever decide to purchase another car, it will be with LHM and Gary
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing about your wonderful experience purchasing your car! It is so great to hear that Gary could help you have an enjoyable experience. If you need anything moving forward, do not hesitate to let us know.
RAV4 purchase
I had a very positive experience working with Vandy and Jeff at Larry Miller Boulder Toyota. I will definitely recommend them to my car shopping friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new RAV4! It is a pleasure to hear that Vandy and Jeff could be of help and earn your kind recommendation. If you should need anything moving forward, do not hesitate to come back and see us again.
Ty is the man
Got in and out with no hassles. First to call and figure things out while getting you the deal you want. I was able to get a really nice deal that other dealerships couldn't offer. This guy is your man to talk to at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is a pleasure to hear that Ty could be of help to you and get you the best deal. Thank you for taking the time to share about your wonderful experience with us. If our team can do anything more for you in the future, be sure to let us know and we will be happy to help.
Trust and Repeat Business
I spoke to Ty on the phone before I came to the dealership. I was very firm in my prereqs for what it would take to make a deal. He informed me he couldn’t promise but he thought they could make it happen. He wanted to make sure I knew in advance it wasn’t guaranteed but he would do his best. Ty and team made it all happen. They were all very friendly and upfront. They handled the entire transaction with respect, integrity and class which is not normal in a dealership. It helped me to trust them and I will be back for repeat business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Will, we are so happy to hear that Ty could work to ensure you got the deal you needed. We appreciate you taking the time to share about your wonderful experience with us. Be sure to let us know if you need anything else in the future and we will look forward to being of help.
Amazing customer service
Brent went above and beyond what I expected for customer service. Helpful, knowledgeable, friendly, and what I appreciated most, up front and honest. He took me through the whole process, was very patient with my amateur questions, and even went as far as to talk to me at 9pm at night to let me know about other payment options for the vehicle I was interested in. Even though I will not be able to afford that vehicle, Brent's amazing customer service has convinced me to first look for my next vehicle through Boulder Toyota. Thanks Brent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is a pleasure to hear that Brent could go above and beyond to ensure you were taken care of while you were with us. We appreciate you leaving us this wonderful review. Be sure to come back and see us if you need anything and we will be happy to help.
Awesome
Ty went the extra mile and helped to purchase the car I’ve always wanted. This car purchase was the best car deal ever.for me. Ty I enjoyed working with you and had fun during the process. Thank🌺You😎
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that Ty could go the extra mile for you! Congrats on your new vehicle. Thank you for choosing to come and see us. If you need anything else in the future, we will be happy to help.
Ask for Ty Giulio !
We shopped around at 4 different Toyota dealerships, and ended up working with Ty at Larry Miller Toyota in Boulder. Before going to the dealership (an hour from home) Ty provided us with information via phone, text, and email. When we got to the dealership, there was no "bait and switch" and no difference in the numbers - in fact, Ty was able to get us a better deal that what we initially spoke about on the phone! He was really our advocate and fought to make the deal happen for us. He's patient, no pressure, and keeps things easy. Everyone we met was very friendly and helpful, and it was a great buying experience. Thanks Ty!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is so wonderful to hear that Ty could help work everything out for you before making the drive to come and see us. Thank you for taking the time to share about your wonderful experience. If we can do anything more for you moving forward, do not hesitate to let us know.
Got the best deal posdible
Vandy was patient with all my questions. He was able to get us the best deal possible. We checked out three other dealers before going to Boulder and nobody could come close to the deal or the friendliness that we received at Larry Miller Toyota dealership in Boulder
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear that Vandy and our team were able to provide you with such exceptional care and help you get the best deal around! Thank you for sharing this awesome review with us and be sure to come back and see us if you have need of anything else.