Reviews
Write a reviewBy far the best car buying experience
I have purchased a number of cars over the years and this is the best dealership by far! Superb staff! I have purchased 2 cars from here, both from DJ Broehm, and because of his selflessness and complete dedication to customer satisfaction, made my car buying experience truly great! He has always gone above and beyond! I highly recommend them if you want to experience an easy and pleasant transaction. An absolute pleasure to business with. And a big thank you to Rocky as well for always getting the financial piece of the deal done seemless and easy. His professionalism is head and shoulders above the rest!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! I am glad that DJ and Rocky could provide you with two truly great buying experiences! We look forward to continuing to serve you. Bob McLean, General Manager.
Above and beyond
John is just the best. He is very informative and helpful but not at all pushy. Laid back in a way that makes you feel that you can trust him and that he will do the best job he can for you. The dealership is lovely. Was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I am glad that John could provide you with an informative, helpful visit. Bob McLean, General Manager.
Great dealership, friendly professional people
This is our second Lexus purchased from Larry Miller Lexus Spokane and won't be our last. My wife and I have always been treated with the upmost kindness . We both agree that Larry Miller Lexus Spokane is the best dealership in Spokane
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am very glad that we could provide you with a very kind and helpful experience. We look forward to continuing to serve you. Bob McLean, General Manager.
Lexus ES300h
Chris Biggs was outstanding. All employees were very friendly and helpful. This was our second purchase of a new vehicle from this dealer. We are loyal customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I am glad that Chris could provide you with outstanding, friendly and helpful service. We look forward to continuing to serve you. Bob McLean, General Manager.
Ever increasing satisfaction
Every time I come to the dealership I'm blown away by the customer service and the ability to get things done in a timely and cost-effective way. So very pleased, I recommend and refer people to you every chance I get .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could provide you with great customer service! Bob McLean, General Manager.
Lexus RX 350 - 10,000 mile maintenance checkup
Highly appreciate the professionalism displayed by the Larry H. Miller of Spokane, Lexus Dealership Service Department. Very courteous and customer-friendly, especially "James" who performed the car-wash and vehicle detailing. When I asked James about cleaning products and recommended cleaning tips, he was very helpful. He displayed great knowledge and exceptional customer service to clients. Preventive maintenance service performed as promised! Thanks to Mr. Noe L. and Jim (Lexus Service Agent). Keep up the good work! I just might buy another Lexus from your dealership!!! Sly C. Lexus Owner Spokane, WA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review! I am glad that James, Noe and Jim could provide you with a courteous and customer-friendly experience. We look forward to serving you. Bob McLean, General Manager.
Pleasurable Buying Experience
John Guiberson, our sales consultant, made the buying experience a pleasure. We were able to purchase the new Lexus without having a long, time consuming process. This was especially appreciated since we had our grandchildren with us. John even provided some special cookies for the kids. We had been looking at buying a new car for a long time and John wanted to make sure we purchased what we wanted. Also, Mike, with whom we signed the financial paper work, found us a low interest rate loan. He quickly processed the financial forms and we were soon in our new car where John helped us with all the new technology. All in all, everyone at Larry H Miller Lexus of Spokane was friendly and polite.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I am very glad that John and Mike could provide you with an informative, efficient, and helpful experience. We'll pass your thanks on to them! Bob McLean, General Manager.
Phenomenal experience with our used car purchase
Amazing customer service, top notch representative, beautiful car...overall fantastic experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave, thank you for your feedback! I am glad that we could provide you with a fantastic experience! Bob McLean, General Manager.
owner
Service Dept. was pleasant, efficient,and kept me informed of what was being looked at on the car. I have always had excellent visits to this dealer and especially the service dept.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bryce, thank you for your review! I am glad that we could provide you with pleasant, efficient service. Bob McLean, General Manager.
Pleasant experience at Larry Miller
This is the third vehicle we have purchased through Larry Miller and each time we were treated well and found an auto we were looking for that met our needs. They have treated us fairly and don't play the games that many places do. We've found he service department good to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! I am glad that we could provide you with fair, helpful service and we look forward to continuing to serve you. Bob McLean, General Manager.