Skip to main content

ALM Athens

(58 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Athens from DealerRater.

Want to share your experience with this dealership?

Write a review

Recently, I had the privilege to meet and work with Jay.

Recently, I had the privilege to meet and work with Jay. My daughter had been in an accident, her car totaled. She had very specific ideas of what she was looking for. Jay immediately started looking for her “unicorn”. Jay is knowledgeable, considerate , diligent, and easy to work with. He stayed in constant contact with me. I highly recommend Jay to find your “unicorn”.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

No professionalism represented in management.

No professionalism represented in management. Would not recommend for any service. Management needs in service on the importance of customer service and worth ethics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 1 found this review helpful. Did you?
Yes No

Called for service on a recall.

Called for service on a recall. No answer and voice mailbox full. Three times. Called and asked for a manager. Said they would hand deliver my phone number to service dept. That was 8 hours ago. Still no call. Worst customer service out there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I waited two hours to before anyone came to see about me

I waited two hours to before anyone came to see about me by the time they came out I was already gone. Bad customer service for me .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Good customer service, with employees trained to provide

Good customer service, with employees trained to provide personalized, specialized care, and focused on quickly satisfying any request

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I'm grateful for the magnificent response and good

I'm grateful for the magnificent response and good assistance from this dealer, excellent customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealer is made up of excellent staff willing to make

This dealer is made up of excellent staff willing to make your interaction with them pleasant and in a total atmosphere of trust due to their professionalism and focused response in clarifying any doubts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sometimes it can be difficult to get the perfect

Sometimes it can be difficult to get the perfect price-quality ratio when looking for a used car, this dealer has some options to consider

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I'm truly satisfied with the customer service I received

I'm truly satisfied with the customer service I received from this dealership and all their friendly team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

On a couple times in the past I found myself in a

On a couple times in the past I found myself in a situation where I was interested in a used car and the experience had not been good because the information provided by the dealer had not been right, this time was different, they contacted me quickly and kindly, and gave me everything I needed to know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.