ALM Athens

Good Job with the concerns customer service stuffs, a quick response, they promptly emailed me, addressing all my requests, their responsiveness reflects a commitment to promptly handling customers needs and ensuring a positive experience

I obtained a prompt response, along with various options for the car model and brand that align with my preferences, and they invited me to a test drive of the vehicle for I was looking for.

They exhibit exceptional kindness, providing personalized attention and diverse financing options, offering great value for your money with fantastic prices, their commitment to good customer service is commendable

Were not willing to sell to another dealer that I would have bought the Jeep from...

his dealership messed up the prices and made us resign a contract. We bought a vehicle a few weeks ago and traded in two vehicles that were both financed. Which we have text as proof they knew. We didn’t want to sit at the dealership all day and took the paperwork to the credit union on our own so we could bring them the check which is what we have done for the last 3 vehicles we bought. A week later the finance guy / general manger calls from a private line telling us we didn’t finance enough and they need another 20k. The guy then threats to report the vehicle stolen and is overall belligerent and cussing at my husband on the phone when he is told no. We agreed to 59 and the two cars , not 80k and two vehicles. This isn’t a small amount of money and our budget never allowed for more than this amount. Come to find out they screwed up and left the payoff on one of the vehicles off. Then the other finance guy calls and tells us that we told them to leave the car off, which doesn’t even make sense. Why would we give you a car as a trade and say leave it off. Then we asked for corrected paper work and they refuse to send it to us. All the paper work was signed over a week ago. The craziest part is that they said they would call the cops and say it’s stolen. Stolen from who … the credit union owns it ! I have never in my life had an experience like this before.

Came to the dealership today after my son totaled my Camry last week.....and Justin and Linnon took great care of me. Justin met me at the door very friendly and introduced me to Linnon who went right on and did his thing helping me get into the vehicle that I wanted. My car will be here tomorrow so they put me in a loaner just like the car I have purchased. I wasn't wanting to trade in my old Mercedes C-Class because that car was paid for, but they gave me a really good deal! There were no gimmicks, no pressure to buy, and straight professionalism. I honestly just went in to look because I was going to the dealership in Gwinnett. I put the name in my GPS and found out they were here in Athens. The experience for me was refreshing! I will recommend others! You guys were very helpful in my car-buying experience!

Check out a vehicle completely before sale is done!!! It may be a bad deal

Tevin at ALM Athens was very helpful in helping me find the car that I needed. He asked the right questions and was genuinely interested in me getting the right car for me.

They tried to sell me the car I was interested in for way more than it was worth. I was clear going into it what my budget was. They came in over $3000 from the budget. It turns out that they wanted to charge me $1900.00 just because they were a Motor Trend Certified Dealer. Horrible approach. If they would have been honest about from the beginning, I wouldn't have wasted my time. Buyer beware.

Thanks ALM Athens! Stopped by this dealership and many others but came back to ALM Athens, due to the vast inventory of vehicles and the right sales team. Salesmen Chris Herrera and Tevin Russell had the needed knowledge, communication skills and work ethic that made this process easy for me. Really good experience!!! Ask for Tevin or Chris.