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ALM Athens

(58 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Athens from DealerRater.

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This kind of attention that this dealer gives, this way

This kind of attention that this dealer gives, this way of addressing the user should be the model for all other companies that are dedicated to this business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks to the customer service crew for all the help and

Thanks to the customer service crew for all the help and the information, and the nicest care, they're doing a really good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I must commend the Customer Service department for their

I must commend the Customer Service department for their prompt and tailored assistance. They promptly provided me with all the vehicle information I requested, along with various purchase options, including other cars from the same brand that caught my interest. Their attention to detail and personalized approach truly stood out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Quick and precise response, friendly treatment, but above

Quick and precise response, friendly treatment, but above all a personalized treatment that generates confidence, which when making a decision on any matter is quite important

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I just want to thank myles for everything he done for me

I just want to thank myles for everything he done for me he was very friendly and knew what he was doing. Thank you myles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Allen Smith was great he made sure to listen and got me

Allen Smith was great he made sure to listen and got me in the perfect car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership seemed really great in the beginning, but

This dealership seemed really great in the beginning, but after we selected the car that we wanted to look at and test drive, they were outrageously forceful in trying to get us to by the car. they definitely didn't care to answer any of our concerns that we had about the car and they didn't even let us have the car diagnosed by a 3rd party mechanic. In addition the car was priced outrageously high for the year and the mileage of the vehicle. Overall there is no way that I would ever return to buy a vehicle from ALM.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Absolutely splendid, the array of purchase options

Absolutely splendid, the array of purchase options available is truly magnificent, catering to a diverse range of preferences and needs. The seamless and efficient attention you receive is nothing short of commendable, ensuring a swift and hassle-free shopping experience. The commitment to exceptional customer service is evident in every interaction, creating an environment where everything is handled with utmost care and professionalism. From the extensive selection of products to the prompt and responsive customer support, every aspect contributes to an overall experience that leaves nothing to be desired. In this realm of retail excellence, everything is not just alright but exceeds expectations, making every transaction a delightful journey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The exceptional level of attention to detail showcased by

The exceptional level of attention to detail showcased by the salespersons at this dealership is truly commendable. Not only are they kind and approachable, but their dedication to providing a seamless customer experience sets them apart. The customer service here is nothing short of remarkable, demonstrating a commitment to excellence that goes beyond the typical dealership standards. Based on my personal experience, I wholeheartedly recommend this establishment to anyone seeking not just a vehicle, but a genuinely outstanding customer centric experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Their sales representatives particularly is great, the

Their sales representatives particularly is great, the salesperson and dealership were friendly and accommodating, really overall good experience, they have been professional, fast and accurate respond

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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