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ALM Athens

(58 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Athens from DealerRater.

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ALM Athens was great from start to finish.

ALM Athens was great from start to finish. Tory Porcelli was my salesman. He took care of me and helped me get the exact truck I had been looking for. Billy, the General Manager was a huge help as well. Really appreciate their service. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The General Manager, Sales team, to include the Sales

The General Manager, Sales team, to include the Sales Manager really step up to help! Great Job! I had to stop by on a trip from Florida and they were supposed to open at 9 am but when we pulled up at about 8:30 they got us a loaner and got us on the road again within 30 minutes and then once my car was fixed they met me half way! Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

on dec 7th,2022 I spoke to a salesman named Justin.

on dec 7th,2022 I spoke to a salesman named Justin. I told him the kind of car I wanted and he took very good care of me. also, any questions I had he took care of any problems I had. I could call him anytime and he always answered the phone. he did not try to sale me a new car, he did what I wanted him to do. no Hassels. if you want a very good salesman, he is the guy. thank you Justin for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Tory was a great help with us in finding our Chrysler

Tory was a great help with us in finding our Chrysler Pacifica limited. He show us everything he had on the lot at that time he just did not have what I wanted. I told him exactly what I was looking for. The color interior and exterior all the bell and whistles I wanted. I have been looking for sometime now. Even made a trip to Orlando to get one that was a bust. Tory went to work looking to find my wants. He call to tell me he believed he had found the van. It was the Chrysler Pacifica limited I that I wanted, Thank you Tory! I am very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Not only did I need a car.

Not only did I need a car. I needed help. Thank you so much Christine Smith!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

AVOID THIS PLACE

I think his name was Patrick, but he is the WORST. Super condescending and made me feel like I didn’t know what I was talking about.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
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Happy customer

I like how Allen Smith was always available and patient to all my question. I drove a hour to get the car, and I would do it again because I was very pleased with the negotiations and with the overall treatment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Dealer response

Thanks for the awesome review, Luz! To meet expectations like yours, we work hard, and we're glad you're satisfied with the services we provide. Come back and see us soon. Cheers!

Took longer than it should have to get the deal done but

Took longer than it should have to get the deal done but I. The end I was happy with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us such a wonderful review, Dkb. Our team is glad to hear that you enjoyed working with us. Your review confirms that we take great pride in our exceptional service, and we are committed to meeting your expectations. We appreciate your feedback again and hope to see you soon!