Reviews
Pierce was very friendly and very patient. He helped us...
Pierce was very friendly and very patient. He helped us through the entire process and made us feel very comfortable.I would definitely recommend this showroom and Pierce of course.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They greeted me outside the building with a handshake and...
They greeted me outside the building with a handshake and a smile. Listened to my limitations and wants and worked extremely hard to accomadate evrything.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not only were the prices fair on the trade-in and the new...
Not only were the prices fair on the trade-in and the new car, but the customer service was outstanding. Pierce was fantastic to work with and Moe, in finance, was awesome. They made everything work out so we could drive away in a new 2014 Kia Forte as desired. The dealership is clean, easy to locate, and had a great inviting atmosphere. I highly recommend this dealership to anyone in the area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first experience buying a car through a...
This was my first experience buying a car through a dealer and it was awesome! From the first phone call to Laurel Kia, Pierce York was helpful, friendly and did not waste time. Not at one moment did I feel pressured or uncomfortable, like you may get from some dealerships. I would highly recommend anyone looking for a new or used to car to visit Laurel Kia. The sales manager was also extremely helpful, Steve York! It was a great experience and don't forget to ask for the York duo when you go in! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was in search of a new vehicle. The staff at Laurel...
I was in search of a new vehicle. The staff at Laurel Kia, that I had the pleasure to have worked with were not only professional, they were friendly, courteous and magical. They went out of their way to find me a car that I absolutely love (2014 Kia Sorento SXL) as well as work "magic" in the financing as I was able to trade in my multiple cars and walk away with a great deal. I would highly recommend Laurel Kia to anyone who is shopping for a car and desires to work with professionals that will work hard to find the car of your dreams and give you a good deal, with a smile. Thanks, Laurel Kia!! -IA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jamal has great customer service. He is friendly, caring,...
Jamal has great customer service. He is friendly, caring, knowledgeable, and understanding. Pretty much everything you would be looking for in a buying experience. I am glad I met him, and hope to refer friends and family to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Both Tae and Pierce provided a great car buying and...
Both Tae and Pierce provided a great car buying and customer service experience. Both gentlemen are knowledgeable of the vehicle was I was interested in buying, very friendly, and respectful. I enjoyed my experience at Laurel Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tae Yeon was a great sales consultant, I will defiantly...
Tae Yeon was a great sales consultant, I will defiantly recommend Laurel Kia to all my friends and family who are looking for a new car or trad. Everyone that we came into contact with at the dealership were friendly and very helpful. Tae Yeon made my experience of getting a new car a great one and helped me with all my questions. He is AWESOME!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would recommend buying a car from this dealership and...
I would recommend buying a car from this dealership and specifically Pierce, to anyone! This was an awesome experience (how many times have you EVER heard purchasing a car described this way?). Pierce was extremely knowledgeable about the vehicle and all its features. He was pleasant and professional and provided just the right amount of information to me. This was truly about me, not focused on "buying a car". When I came in to pick up my new vehicle, Pierce ensured that my car was polished to perfection -- I don't think there was a fleck of dust on the vehicle! He took the time to sit in my new Sorento with me and explain all the settings, all the controls and even synched my iphone with the Bluetooth on the vehicle! Laurel Kia really cares about its customers and that shows with the follow up emails I have been receiving. Pierce took the time to send me an email a few days after my purchase to ensure that I was comfortable with all the vehicle features - he offered to assist me with any other questions I might have. Again, I would highly recommend this above excellent Salesperson, Pierce as well as Laurel Kia to all my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pierce went above and beyond to answer all our questions...
Pierce went above and beyond to answer all our questions so my wife and I could make the right decision as well as came in on a sunday so we could purchase the vehicle we wanted. Service and knowledge of the vehicle outstanding. I would definitely recommend this dealership Pierce did a great job and I have to thank Steve for coming in to handle the finance paperwork... Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car