Jim Shorkey Kia of Gainesville

Having to do a oil consumption test ,due to the car using oil. Zipped locked my oil stick, like I would add oil and me trying to show them its using it. But they overfill it so its not a true reading. Also needing tires. Was told they would price match the tire price of the Ford dealership. Drove 50 miles to dealership and they would not match it, because they did not have tires in stock. They had Hankook 70,000 mile tires in stock, but two numbers in the stock number was different would not substitute them, are try to order. Some staff make you feel like you know nothing and are very arrogant.

This dealership was very professional and the staff was very knowledgeable and willing to help and answer any questions that I had. I will definitely go back for my next car.

Our 1st service visit with our new Telluride, so we were a little curious as to how it would go. Well it was professional from start to finish. The young lady that checked us in was very pleasant. She told us she was new. Our service consultant. Alejandro was attentive to our questions and politely walked us to our car when finished.

I hope you got my first response that we were thoroughly satisfied with our purchase. If not, I just wanted to make sure.all your staff in the business office and most importantly Mario & Don was extremely courteous and knowledgeable. I would definitely recommend your dealership. Our daughter looks forward to many miles enjoying her new Kia Soul !

I bought a new Kia this week at this location. Tim and Alora were awesome in helping me through the whole process. Communication is top notch and the service is exceptional. I’ve been to other locations and still, none compare to Gainesville Carriage Kia.

Great service department. Andrew A. was super nice and has always been very helpful and professional even in my past visits. Thanks so much Andrew.

I dropped in late yesterday afternoon to make an appointment to have an oil change. In response to when I would like it, I asked if it could be done then. So it was done for me. I didn't realize how late it was, and so I really appreciate that the job was done in a very professional manner with no rolling of eyes and deep sighs at the end of a long day. I will NOT arrive so late next time I promise.

Courteous, efficient and honest. Andrew messaged me and followed up with a call. Informative, but not pushy. Which I truly appreciate. Always. That’s what I expect from Kia service in most places do not disappoint. Andrew was top notch and is a keeper. He’s not listed but I’d give him 5 stars

Alex did a great job. I will be back for another oil change in the future. Thanks for the service and the car wash as well.

They had got my daughter car towed there for free and had it fixed within a week. Way to go. Will always keep buying Kia. Thanks Gainsville carriage Kia.