Jim Shorkey Kia of Gainesville

I went to the dealership looking for a new car to get into, and trade in my old one. Unfortunately with the negative equity on my old one, I couldn’t trade in, but still left with a new Rio. I love it! They helped me get something I liked, and a second car, which actually helped a lot more than I thought it would be worth.

I’ve got a bad paint peal on my front bumper and have been waiting on an answer from the dealership for about two months. I’m pisted

Got me in the same day i called for service to be done on my car, all employees all had mask on. Wasnt a long wait either.

I could not be more pleased with the customer service and professionalism I was granted at Carriage Kia in Gainesville! Thanks for the great deal!!!

This dealers facilities are very nice. My service advisor Andrew got me in and out. He’s new to the company and was very informative and clear about what my vehicle did or didn’t need. I recommend dealing with him for a guaranteed pleasant experience.

Quick service with reasonable pricing. I went in for an issue with my vehicle shaking when applying the brakes. My appointment was at 9 am and by 10:30 they had already fixed the problem, had explained why the issue happened in the first place, and explained how they were going to fix it. Wonderful service!

Great service. Diagnosed problem quickly and came up with solution.no extra or hidden cost. Very professional polite great customer service. Company core values. Thank you for your prompt service

The sales guys were really nice and helpful. The guy who said he was the manager (I don't remember his name) came across very rude and put out when I asked questions. After being told the paperwork I submitted at the time of purchase for my trade in was sufficient, I felt slightly harassed by the amount of emails being told I had to get more information and documents from another person in the finance department. This was a couple weeks after the deal. It was daily. That was very frustrating and I don't feel that after you're told everything is good you should keep getting told you have to do things for someone that falls under their job to acquire.

Love our new car! My husband and I just moved to GA and were needing a car QUICK! This was our first experience buying a new car and they made it super easy!

I have purchased many vehicles at several different dealerships but no other experiences tops the overall experience that Carriage Kia provided. I'm very satisfied with my purchase, the sale manager, and most importantly my sales guy Casey Harper! I will return in the future! Thank you, Keisha Brown