Reviews
Awesome Experience
I can actually say I had a great experience. Sales was great. Loved Oscar calming spirit. Very patient and was not pushy. Great Job I enjoyed getting to know more about the kia car its Great Car. This is my Second Kia I have purchased. Love it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and nice employees.
The sevice area employees advised Me of recalls that needed replacing , and I was impressed with the service and cleaning and waxing my car. Wet good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome place
Michael Wolf in the service department is so awesome!!!! He deserves the highest of rankings, awesome customer service, willing to go out of his way to make sure you are happy with the service you get and quality of work done. Would recommend everyone speak to him and ask for him!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Unsatisfactory s
No communication from saleperson and finance person to the customer. The long prosess of 5 hours was unsatisfactory. Not know the financial documents needed for completion.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
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Refreshing
Customer service was great from The moment I pulled up until the time I left. It was the first time to carriage kia. I went in for an oil change and they had a nice lounge for you to wait in. If you were hungry or thirsty they had drinks and snacks at no charge. I didnt have to sit and wait for hours, they were actually on schedule which was great. To make my visit even better after my oil was changed the washed my car for free. It felt pretty nice to be taken care of like you mattered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Service Ever
Carriage Kia Gainesville is Top Notch. The service department and my Service Advisor Andrew Aycock are the best. I tell all my friends to go here if for nothing else the service department. I look forward to bringing my car in for service. They are always prompt, courteous and aren’t pushy to upsell you. They are informative and take care of their customers. THANK YOU CARRIAGE KIA GAINESVILLE & Andrew Aycock!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome Service!
Great service and quick results!!! They Definitely have my recommendation and repeat business!!! Mike P. Was a great salesman! Will be recommending carriage kia to any and all looking for a new vehicle!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Very friendly service and excellent pricing. I was pleased with how i was taken care of and updated with how my serve was going. Comfortable waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly
The guy that helped me it seemed I had just talk to him yesterday.. very friendly and explain ed everything they were going to do thanks not being able to check transmission fluid is really weird. For a guy who s raced for30 yrs it's strange thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Oscar,Mike J, Tyler, Josh was all great. They was very helpful and very nice. Everyone was great. If you need a new car this is the place to come.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car