Reviews
Always prompt courteous customer service.Andrew Aycock...
Always prompt courteous customer service. Andrew Aycock is very knowledgeable and a real pleasure to conduct business with. I would give Andrew a 5-star rating!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!
Andrew Aycock was great. Showroom people never even said...
Andrew Aycock was great. Showroom people never even said hello. Shocking. Not the way to sell cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback and for choosing Carriage Kia. We always strive to deliver 100% customer satisfaction and we apologize that we failed greeting you in the showroom. We are always looking for areas to improve. Thank you again, take care!
Alex was amazing. He was very professional and courteous....
Alex was amazing. He was very professional and courteous. He helped me with my battery and tire and I didn’t have to wait any longer than expected. The dealership is clean and very comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!
Had my Sorento in and out in an hour and washed and...
Had my Sorento in and out in an hour and washed and vacuumed. Megan was nice and polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!
Their service department is exceptional. Andrew Aycock...
Their service department is exceptional. Andrew Aycock is always thorough with inspections and recommendations. Wait times are communicated throughout the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!
Justin took very good care of me from the time I got out...
Justin took very good care of me from the time I got out of my van until the end of the deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
The Gainesville location has timely appointments...
The Gainesville location has timely appointments available, helpful service advisor, and the service was done in the time promised. Convenient location. Woodstock location had no service appointments available for almost 4 weeks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We hope you continue to choose us for your car servicing needs. If any questions or concerns arise do not hesitate to contact us!
Much better than expected! Oil change was priced as...
Much better than expected! Oil change was priced as advertised, and came with a detailed inspection and car wash / vacuum which was not. Very happy, will return!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving us a review! We appreciate the opportunity to earn your business and are honored you trust your vehicle needs with us. Please do not hesitate to reach out if we can be of any further assistance until then take care!
Friendly, can-do attitude, made sure service was done...
Friendly, can-do attitude, made sure service was done right and we were satisfied thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brooke, thank you for the positive feedback! We are delighted to know that you had a good service experience with us. We truly value your business and hope to see you again soon!
Andrew Ayock never fails to make my experience a good one...
Andrew Ayock never fails to make my experience a good one in servicing my car. He always takes time to explain things to me in a manner in which I can understand. This service department at Carriage KIA is what keeps me coming back. My husband and I have bought a total of 3 cars from here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Linda, we appreciate your feedback and review. Glad to hear that you are consistently impressed with the service we offer here at Carriage Kia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!