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Jim Shorkey Gainesville Mitsubishi

(210 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I went looking for a car and fell in love with a new...

I went looking for a car and fell in love with a new Lancer Evolution. They worked with me to get the price I wanted to pay. I was very happy with it and the payments. I absolutely love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I loved my experience with Mark at Carriage, he was very...

I loved my experience with Mark at Carriage, he was very informative and explained every detail that comes with the car. The experience from the time I walked in and met with Mark to the time I drove off the lot with the car was very positive, I felt very comfortable and at home with the dealership. Very pleasant. They even worked with me and accepted a personal check for the car. Mark worked with me on a great deal for the car, the out the door price was right in my range where I wanted it to be. I'm looking forward to the future I have with the dealership. Hey, they even give you a free 25 dollar gift card to your choice of restaurant from a list. Can't beat going to get a free meal in your new car, can you? I highly recommend these guys if you are in the market for a new car, even if you are looking used. You will not regret their great service, courteous staff, and overall great salesmanship. Ask for Mark Marek!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Everyone at Carriage Mitsubishi was extremely friendly...

Everyone at Carriage Mitsubishi was extremely friendly and helpful. Tim, the salesman I worked with, helped me find exactly what kind of car I was looking for. I was very satisfied with the price I paid for a new Eclipse. I would highly recommend Carriage Mitsubishi to anyone looking to purchase a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I first got to know the folks at Carriage Mitsubishi when...

I first got to know the folks at Carriage Mitsubishi when we purchased a used 2004 Lancer and a used 2006 Galant. I brought both of these cars in for service and was very satisfied. Both of these cars proved to be very reliable. We recently decided to upgrade my wife's car. We originally looked at the Outlander sport and liked it a lot. Mark Merek was very helpful in showing us that particular car. Also Amanda Minish was very helpful and stayed in touch. We decided to also look at a Lancer Sportback. Again Amanda Minish was very helpful and let us drive the car home overnight. This allowed my wife to really take her time and evaluate the car. We brought the car back the next day and made an offer to purchase it. Paul Nicholas was the sales manager working that morning and we were able to make a deal. Many thanks to Paul for all his work helping us put the deal together. Tim Rutherford Jr. was also working the floor that day. He was very helpful in explaining the features of the car and also getting us through that mountain of paperwork. Thanks Tim. The whole team did a great job from start to finish. We are looking forward to many years of enjoyment from our 2010 Mitsubishi Lancer Sportback!! Thanks again, Gareth (Gary) Hooks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tim was a great help he worked with me on the trade and...

Tim was a great help he worked with me on the trade and purchase of a new vehicle. Paul the sales manager was a great help in the whole process too. The sales staff in general were very friendly. Very helpful with informing me on the features of my new car. They also worked with me on the removal of some accessories that were not involved in the trade value of my old car. I will definitely return to carriage Mitsubishi for my next vehicle purchase. Thanks guys, Kyle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I could not be happier with the car so far. I have been...

I could not be happier with the car so far. I have been with this dealership for over 12 years now and no one else can even come close. I knew exactly the car that I wanted, and got just that. Tim Rutherford my Sales person was beyond being dedicated and knowledgeable about the car. The sale was not about his making a profit, it was about me and what I wanted out of this sale. This is my third car now from this dealership and I would do it again. Thanks so much for everything and the wonderful car shopping experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The reason I gave such a great rating is at most car...

The reason I gave such a great rating is at most car dealerships you would be there for hours test driving numerous vehicles and at Carriage they had the exact vehicle I was looking for and was in and out of there in about 2 hours. That is the fastest deal I every made since I started buyin vehicles. Carriage is an outstanding dealership and I recommend anybody looking for a vehicle to go to Carrige in Gainsville and look at their inventory. If you are looking for something specific give them a call and tell the dealer exactly what you are looking for and the price range you want to stay in and they WILL find what is right for you. GREAT JOB CARRIAGE!!! Keep up the good work for these Georgia citizens......SFC John Jenkins, US Army....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was our first car purchase, and the people there was...

This was our first car purchase, and the people there was nice. Especially their new guy Shane, he was very patient with us, answered all of our questions to the best of his knowledge, we felt very comfortable around him from the start. Paul was very understanding, nice, and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

MR Rutherford was up front and explained every thing ....

MR Rutherford was up front and explained every thing . Even though I was not able to get the used car I had wanted to buy. He explained how that a new car would better serve the needs that I was looking for. He told me how that the new car would be better for my needs and informed me of the Warranty and other advantages of a new car versus a used car. Then he worked very hard to find a deal for me that would best suit my needs. I was very impressed and pleased with the deal he offered. I feel like that he went beyond the call of duty to get me the best deal. I thank him and will tell my friends about the deal that I was able to get at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had an excellent experience at Carriage Mitsubishi. ...

I had an excellent experience at Carriage Mitsubishi. Mark and the entire team worked very hard to help us get into the vehicle we wanted. I worked with Mark over the phone for a couple of weeks before arriving. He was professional and helpful and I appreciated that. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.