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Jim Shorkey Gainesville Mitsubishi

(210 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Working with this dealership was a great experience....

Working with this dealership was a great experience. Trey was very helpful, upfront on pricing and payments. Everyone I dealt with was very nice and helpful. They handled everything over the phone and delivered my vehicle to my home (2 hours away). Very happy. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Shelby, we are so pleased to hear you had such a wonderful experience working with Trey and truly appreciate your kind words. Please let us know if you should need anything else down the road, take care!

JD Burns is a great asset to your company. He treated us...

JD Burns is a great asset to your company. He treated us much better than the other 4 dealer sales people did and that will result in us coming back here again. Thank you JD. God bless and I wish you the very best and we will see you again. Go Dawgs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Toby, thank you for taking the time to provide us with this positive feedback! We are so glad to know that JD was so helpful during you visit and we look forward to working with you again in the future, take care!

Randy definitely worked with me, regardless I would’ve...

Randy definitely worked with me, regardless I would’ve left with new car. I ended up working out a deal to leave in the car I really wanted. Just one negative thing, they were about to let me leave over 200.. They met me me halfway though. So really no complaints!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and for choosing Carriage Mitsubishi! We appreciate your business and it was an absolute pleasure working with you. Please let us know if you need anything else, take care!

We had a great experience! Not a high pressure...

We had a great experience! Not a high pressure deal...everyone worked hard to make the best deal possible. Jeff was nice to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review. We appreciate you choosing Carriage Mitsubishi and we look forward to being here for you down the road, have a wonderful day!

I had a great experience with the sales department when...

I had a great experience with the sales department when purchasing my new car!!! Randy Jarrett, my sales associate and his sales managers were polite, not pushy, and met all of my needs. I highly recommend Randy and Carriage Mitsubishi for all of your car buying needs. Yay!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Grace, we appreciate your kind words and that you chose to purchase with us! We know purchasing a car is an important decision so we feel lucky you chose us to help you with it. Thank you again and take care!

Most painless car buying experience ever! Everyone we...

Most painless car buying experience ever! Everyone we dealt with were very nice and polite! JD was amazing and went above and beyond! I absolutely love my new to me Toyota Tacoma!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, thank you for your kind review! We are glad that JD was able to provide you with an exceptional experience and we are glad you are enjoying your new Toyota Tacoma! Please let us know if you need anything else down the road, we are always here to help!

Mr. Moss was extremely personable and polite. The process...

Mr. Moss was extremely personable and polite. The process went quickly and smoothly. We were very satisfied with the entire experience. We have purchased here before, and will definitely come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star feedback! We are glad you found your entire experience with us to be such a positive one and we look forward to working with you again soon, take care!

My purchase was a good experience and I would recommend...

My purchase was a good experience and I would recommend Randy to anyone looking to purchase a vehicle. I am enjoying my ford ranger just what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review and rating about your recent car buying experience with us. Our entire team is passionate about providing top-notch customer care for our guest and are happy to see that your visit reflected that. Have a wonderful day and enjoy your new ride!

Used car purchase

In my second day looking for cars I stopped in with no intention of purchasing that day but because Kevin was so knowledgable we felt comfortable with making the purchase. He was far superior to the other salesman that we had dealt with at other dealerships. On the test drive he explained the car, had us perform certain maneuvers to check the cars condition and overall set a solid foundation for us to be able to make an informed decision on our Jeep Grand Cherokee. I would highly recommend contacting him if you are in the market for a used vehicle. Thank you Kevin Nottingham!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a great review about your recent experience with us! We are so glad to hear that Kevin was so helpful and offered you such a positive experience. We look forward to getting the chance to work with you again down the road, have a wonderful day!

2nd car purchased from these folks. Great experience!!...

2nd car purchased from these folks. Great experience!! very satisfied customer and I will return again when the time comes another rise is needed. Recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with feedback about your recent experience with us! We truly value you as a continued and loyal customer of ours and we look forward to working with you for miles to come, take care!