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Jim Shorkey Gainesville Mitsubishi

(210 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Our salesman did a really great job. Never saw the...

Our salesman did a really great job. Never saw the manager. Wasn’t willing to talk to us at all. Found that to be odd. Every other dealership we went to they always came out & shook our hands, thanked us for coming in. We did buy from carriage because our daughter really liked the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with this feedback. We are glad to know that you had a positive experience overall and if you need anything else, please feel free to give us a call or stop by. Take care!

This was the best and easiest car buying experience I’ve...

This was the best and easiest car buying experience I’ve ever had. The salesman was nice, and not pushy. The finance department was great. They listened to me and presented me with options. It was also a relatively quick process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this 5-star review. We appreciate you choosing Carriage Mitsubishi and we look forward to working with you again soon, take care!

I’ve been purchasing vehicles for years and Jeffrey was...

I’ve been purchasing vehicles for years and Jeffrey was the most efficient salesmen I’ve ever run into. I run a small farm and I don’t have a lot of time to sit around so when I told him I really needed the process to go quickly, he made sure it did. Pleasant smart and fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with this feedback. We are glad to know that you had such a positive experience and we look forward to working with you again, take care!

We loved working with Jeffery, but the sales manager, not...

We loved working with Jeffery, but the sales manager, not so much! We told credit man what happened and thought of Sales manager. Jeffery worked hard for 2 days to get my wife want she wanted at the price we had set. Jeffery was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with you feedback. We are glad to Jeffery provided you with such a positive experience and we look forward to working with you again soon, take care!

Everything was great! Chris Bounds was very nice and...

Everything was great! Chris Bounds was very nice and friendly, and explained everything to me about my vehicle. The wait wasn’t long at all. Thank y’all so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this feedback, Anita. We are glad that you had such a positive experience and we look forward to working with you again soon, take care!

Carriage Mitsubishi is a great dealership! This was my...

Carriage Mitsubishi is a great dealership! This was my first time buying a car and Randy really talked me through everything and helped me feel comfortable with the whole process. I found my perfect used car and I couldn't be happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Marenda, thank you for taking the time to provide us with this 5-star review about your recent experience with us. We are glad that you had a positive experience and if you need anything else down the road, we are here to help. Take care!

Great place and friendly staff. I will defiantly be...

Great place and friendly staff. I will defiantly be coming back. Peggy was very informative. She knew exactly what my Kia Sorento needed and i was very impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive feedback, Angela. We appreciate you choosing Carriage Mitsubishi and if you need anything else down the road, we are always here to help. Take care!

This is my second purchase as expected Awesome Service...

This is my second purchase as expected Awesome Service And an Awesome deal Staff were very friendly, courteous and hardworking thanks to everyone involved again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review and for choosing Carriage Mitsubishi. We are glad to have you as a continued valued customer and truly appreciate your business. We look forward to working with you again soon, have a great day!

The gentleman that took care of me was very helpful and...

The gentleman that took care of me was very helpful and polite gave all the information about the condition of my car. I hank you so much. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to recognize us! We are glad to hear about your positive experience and we look forward to working with you again down the road, take care!

He shared information about the car’s purchase to someone...

He shared information about the car’s purchase to someone unrelated to purchase of the car. Don’t appreciate that but quick and east sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback and for bringing this to our attention. We appreciate your business and if you need anthing else down the road, we are always here to help. Take care!