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Matthews Kia of Schenectady

(922 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(922 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Love my new car.

Love my new car. Dealership worked with me to get my payments where I needed them to be.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

James temple was a awesome sales person the transaction

James temple was a awesome sales person the transaction from the dealer a smooth process also thanks!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the EXCELLENT review of our Team at Matthews Kia! We truly appreciate your continued business. Remember we're always here for you!

Good working with James.

Good working with James. He knows his products. James was very helpful in getting all we wanted in a vehicle. No pressure. James recognized that we were ready to buy. James tried to make sure we got the right fit. Very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review your experience at Matthews! Have a great day!

Michelle L helped us today.

Michelle L helped us today. She was accommodating, knowledgable, and not overly aggressive, as some sales people are. I appreciated the time she took with us. Would do business with her again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

Professional and thorough.

Professional and thorough. Went the extra mile so I could get the car I was looking for. A+++

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

Michelle was knowledgeable, friendly and attentive to my

Michelle was knowledgeable, friendly and attentive to my wants and needs. This is the 5th Kia I've purchased and by far the best sales experience I've had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!

This is my 4 th car purchase.

This is my 4 th car purchase. They are so professional. I wouldn’t go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had such a positive experience with our Team at Matthews! We appreciate your review and look forward to helping out in any way we can in the future!

Christian was great, he was very communicative and prompt

Christian was great, he was very communicative and prompt when i had queztions or concerns

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

We had a great experience here.

We had a great experience here. Very happy with the car and service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review your experience at Matthews! Have a great day!

Very friendly and helpful, made my first car purchase a

Very friendly and helpful, made my first car purchase a wonderful experience and will definitely recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!