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Matthews Kia of Schenectady

(922 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(922 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Tim was great!

Tim was great! We really enjoyed working with him and all of his experience. Would definitely work with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Friendly, knowledgeable, excellent price.

Friendly, knowledgeable, excellent price. Willing to match best offers from other regional dealers. I would shop there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Bill-We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Thanks Matthews !

After going to several other dealerships with out success, Matthews was able to solve our Kia issue in a timely manner. Tech #3031 was able to find and fix the issue that others could not. All people involved helpful and we will be coming back. Thanks, Ken and Liz Jones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're catching up on reviews and want to thank you for yours! We're so glad to hear our Team was able to resolve your Kia's issues. Thank you for your business and the perfect review!

My whole experience was fantastic!

My whole experience was fantastic!! They went out of their way to get my Kia Rio!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business! We hope you are enjoying your Rio!

Staff were very agreeable to working the best deal for my

Staff were very agreeable to working the best deal for my lease. They didn't push options and were very forthright about what could and could not be bartered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

James was personable, knowledgeable and friendly with a

James was personable, knowledgeable and friendly with a no pressure attitude. We purchased a new car while our current vehicle was in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

I can't say enough good things about my experience and

I can't say enough good things about my experience and having Luis as an agent! From start to finish it just kept getting better and better! The personal touch cannot be surpassed and am telling all about it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

I am a first time car buyer and I have had many bad

I am a first time car buyer and I have had many bad experiences with other dealerships however this one was absolutely amazing. They answered every question I had and they did everything they could to help me get the exact car I wanted. Without there help I would still be without a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews! We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

Going to this dealership since 2008 even when Fuccillo.

Going to this dealership since 2008 even when Fuccillo. Elajwon Arrington was great, no pressure and answered all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

We were browsing in the lot and Luis was out to meet us

We were browsing in the lot and Luis was out to meet us quickly and was very helpful with all aspects of our purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!