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Matthews Kia of Schenectady

(921 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(921 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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The salesman I had was very knowledgeable and took the

The salesman I had was very knowledgeable and took the time to explore all my interests.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

The sales and finance team were very knowledgeable and

The sales and finance team were very knowledgeable and accommodating. They were instrumental in ensuring the entire car buying experience went smoothly and exceeded our expectations. We are very happy with Matthew's Kia and our new vehicles!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review. We are so glad that you were able to have smooth experience with Matthews Kia Schenectady!

Olivia was fantastic!

Olivia was fantastic! Walked me through step by step, it was a great experience as a first time buyer! I will definitely be recommending my friends and family to Matthew's Kia of Schenectady thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!

Everyone I spoke with was very pleasant and easy to deal

Everyone I spoke with was very pleasant and easy to deal with, the experience was as it should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review your experience at Matthews! Have a great day!

Olivia was very friendly and a pleasure to work with.

Olivia was very friendly and a pleasure to work with. Olivia and Jeremiah made the purchase experience a breeze.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

Easy to do business with, Friendly and affordable.

Easy to do business with, Friendly and affordable. They have a nice selection of vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review your experience at Matthews! Have a great day!

My wife and I enjoyed our car-buying experience at

My wife and I enjoyed our car-buying experience at Matthews Kia. Michelle was very friendly, patient, efficient and responsive to all our many questions. We are quite happy with our new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

Very patient not pushy Listen to what your looking for

Very patient not pushy Listen to what your looking for Salesman was knowledgeable and friendly Very satisfied

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review your experience at Matthews! Have a great day!

Marcus was excellent and I’m very happy with my car.

Marcus was excellent and I’m very happy with my car. However, the deals were not great and I’m paying way more for a vehicle than I was on a prior vehicle with a much higher MSRP. Kia definitely needs to step their game up with their deals.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

I just leased my second Kia Telluride from Matthews Kia

I just leased my second Kia Telluride from Matthews Kia of Schenectady and just like the first time they made the experience stress-free and gave us a fantastic deal! This dealership is made up of genuine, caring employees who know how to treat their customers. I worked directly with a Mr. Brett Kula who could not have been more accommodating, kind, and completely honest throughout the entire process - no games at all, just great prices and even better people. Thank you for everything, Matthews Kia!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!